VP, Digital Engineering
About The Position
The Vice President of Digital Engineering is a transformational leader responsible for defining and delivering PetSmart’s digital engineering vision, strategy, and roadmap to power exceptional, omni-channel experiences that support PetSmart’s vision to be the favorite pet retailer and mission to help everyone experience more joy with pets.This role leads the evolution of a modern, cloud-first, microservices-based digital platform while scaling a high-performing engineering organization grounded in customer-first thinking, innovation, and excellence in execution. The VP will drive continuous improvement and re-platforming initiatives to enable speed, quality, and innovation across the software development lifecycle. A critical mandate of this role is to embed AI across both engineering and customer experience—accelerating development through AI-enabled practices while leveraging AI to deliver personalized, intelligent, and seamless experiences that drive growth, loyalty, and engagement across channels.
Requirements
- 15+ years of progressive experience in digital or eCommerce engineering.
- Proven track record leading large-scale platform and organizational transformation.
- Deep experience in omnichannel retail environments.
- Experience applying AI/ML in engineering processes and/or customer-facing solutions.
- Keen understanding of how AI drives productivity, innovation, and customer engagement.
- Deep expertise in microservices, APIs, and composable commerce architectures.
- Experience with cloud platforms (AWS, Azure, GCP).
- Deep understanding of digital platforms, data, and personalization ecosystems.
- Proven ability to build and lead high-performing teams.
- Proven strategic, financial, and operational leadership.
- Ability to influence executive stakeholders and drive alignment.
- Bachelor’s degree required; advanced degree preferred.
Responsibilities
- Digital Strategy & Platform Transformation
- Customer Experience & Commercial Impact
- Enterprise Collaboration & Omnichannel Enablement
- Engineering Excellence & Delivery
- AI-Driven Engineering & Productivity
- Leadership & Team Development
- Operational Excellence & Governance
Benefits
- Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!
- On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals
- “Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces
- “Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more
- “Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early education
- Paid Volunteer Opportunities to spend time doing good for causes close to heart
- Print Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & more
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Number of Employees
5,001-10,000 employees
