VP, CRE Relationship Manager

Customers Bank•Malvern, PA

2d•Onsite

About The Position

Customers Bank is seeking an experienced Real Estate Lender to join their team in the West Reading office. This role focuses on originating, structuring, underwriting, and managing commercial and/or residential real estate loans. The ideal candidate will have a strong background in credit analysis, a proven ability in business development, and the capacity to foster long-term relationships with clients, developers, brokers, and investors. The bank emphasizes a culture of hard work, smart work, collaboration, and fun, guided by core values of passion, attitude, creativity, integrity, alignment, and execution. Personal development is encouraged to help team members reach their full potential.

Requirements

Bachelor’s degree in Finance, Business, Economics, Real Estate, or related field.
Minimum 5 years of experience in real estate lending, commercial banking, mortgage banking, or credit underwriting.
Strong knowledge of real estate finance principles, loan structuring, and credit analysis.
Experience analyzing property cash flows, rent rolls, operating statements, and borrower financials.
Understanding of loan documentation, regulatory requirements, and risk management practices.
Excellent relationship management and business development skills.
Strong analytical, negotiation, and communication abilities.
Proficiency in Microsoft Office Suite and financial analysis software.
Ability to work with the Microsoft Suite and learn/work with other Customers Bank’s applications.
Must be legally eligible to work in the United States without sponsorship, now or in the future.

Nice To Haves

Experience with commercial real estate (CRE), multifamily, retail, office, industrial, construction, bridge, or investment property lending.
Existing network of real estate professionals and referral sources.
Professional certifications related to banking, finance, or real estate.
Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement.

Responsibilities

Originate and develop new real estate lending opportunities.
Analyze borrower financial statements, tax returns, cash flow, and creditworthiness.
Evaluate real estate collateral, market conditions, and property performance.
Structure loan terms and negotiate financing solutions that meet client needs while adhering to credit policies.
Partner with credit teams to underwrite and approve loans in accordance with bank policies.
Prepare and present credit memorandums for loan approval.
Manage a portfolio of commercial and/or residential real estate loans.
Conduct property inspections and borrower meetings as required.
Coordinate with underwriting, legal, appraisal, and closing teams throughout the loan process.
Monitor loan performance and ensure ongoing compliance with lending requirements.
Maintain knowledge of industry trends, regulatory requirements, and market conditions.
Develop referral networks with real estate brokers, developers, attorneys, CPAs, and other industry professionals.
Manage renewals, modifications, and refinancing.