VP, Card Services

Community Federal Savings Bank•New York, NY

7d•$135,000 - $160,000

About The Position

Community Federal Savings Bank (CFSB), located in New York City, is seeking a Vice President to support its Card Services business. The Vice President will be responsible for oversight of delegated staff and communicating with clients and payment networks. This is a role for an experienced and accomplished individual with a track record in prepaid and debit card operations.

Requirements

Prior prepaid or debit card program implementation experience at a bank required.
Bachelor’s Degree or equivalent work experience in a related field.
5+ year’s payments industry experience (prepaid or debit card issuing preferred)
“Roll-up-your sleeves” entrepreneurial approach desired.
Ability to think strategically and act tactically.
Ability to get involved and drive results, demonstrating subject matter expertise and competence without the need for a large support team.
Ability to prioritize work and manage multiple concurrent projects in a professional and timely manner.
Ability to adapt/respond quickly to change/new information.
Leadership and management with strong negotiation skills.
Excellent verbal, written, interpersonal communication and leadership skills are essential.
Must have a proven track record of effectively working in cross-functional teams, communicating effectively with the vendors/partners, customers, and internal teams.

Responsibilities

Manage Card operations team, including interacting with and managing prepaid and debit card program implementation managers.
Supervise assigned leads of all implementations of new Visa and MasterCard Card Issuing programs from BIN requests to program launch.
Manage multiple concurrent projects and adapt as necessary in an innovative, deadline driven and dynamic environment.
Collaborate with IT, Legal, Compliance, Finance and Operations as needed.
Interact with multiple stakeholders (vendors, card processors, payment networks) to drive projects to completion
Assist with the preparation of materials for internal and external audits.
Become the first escalation point for all direct-fintech client relationships.
Assist with contract negotiation such as Master Service agreements, Letter of Intents and Tri-party processing agreements.
Partner with Legal, Risk, Compliance to cater to clients of varying complexity, across jurisdictions and business models.
Build strong relationships with networks and processors, fostering cooperation and support.
Provide train plan and guidance to new and existing Card operation team.
Develop and implement procedures and workflows related to Card operations.
Become key point of contact for Risk, Compliance and Finance team for existing and pipeline clients.
Other duties as assigned.