VP, Business Process Engineering & Agentic AI Innovation

Girl Scouts of the USA•,

2d•$109,000 - $260,000•Remote

About The Position

Girl Scouts of the USA (GSUSA) is seeking a Vice President, Business Process Engineering and Applied Agentic AI. This role is responsible for the planning, design, implementation, and ongoing operation of GSUSA’s enterprise technology platforms, including externally facing systems, infrastructure, and emerging AI-driven capabilities. The position establishes the foundational AI platform, Agent Builder Framework, and enterprise process automation strategy to enable GSUSA’s transition to an agentic operating model, ensuring reliability, scalability, and alignment with core business priorities. The VP provides leadership and oversight to define technology architecture, guide platform engineering, and ensure operational excellence across systems, integrations, and vendor-delivered solutions. This includes responsibility for AI-enabled workflows and coordination with external managed service providers (MSPs) to deliver consistent, high-quality solutions aligned with GSUSA standards. This leader serves as a key advisor to senior leadership, ensuring technology investments are innovative, cost-effective, secure, and aligned to the organization’s mission, financial constraints, and strategic goals.

Requirements

Bachelor’s degree in Computer Science, Information Management, or related field (or equivalent experience)
Strong preference for advanced degree (MS/MBA) or equivalent leadership experience
10+ years in senior-level management roles with multidisciplinary responsibility
15+ years of experience in enterprise information technology leadership
Proven leadership experience managing large-scale technology transformation initiatives
Deep experience driving enterprise platform modernization and AI-enabled transformation
Strong fiscal responsibility and experience managing enterprise technology budgets
Enterprise systems: Salesforce, SAP, Oracle/NetSuite, and web-based platforms
Cloud platforms: AWS, Azure, Google Cloud
Integration technologies: MuleSoft, RESTful APIs, GraphQL, microservices architectures
Identity and data platforms: Okta, Gigya, SQL/NoSQL databases
AI/ML concepts, orchestration platforms, and agent-based architectures

Nice To Haves

Occasional evening or weekend work may be required

Responsibilities

Partner with the Chief Technology Officer and Technology leadership to define and implement enterprise technology strategy for AI platform, Applied AI and process automation initiatives
Establish policies, standards, and governance for scalable, secure, and cost-effective technology delivery
Align technology investments with GSUSA mission, business priorities, and financial constraints
Design and define the enterprise Agent Builder Framework for creating, deploying, and managing AI agents
Establish standards for agent orchestration, tool integration, memory, and governance
Develop reusable components, templates, and reference architectures for scalable agent development
Serve as the central design authority for agentic AI and early-stage AI transformation initiatives
Develop and lead the enterprise-wide business process automation and process engineering strategy for AI-enabled workflows
Identify and prioritize high-value automation opportunities across business domains
Define human-in-the-loop models and decisioning frameworks for agent-assisted workflows
Create structured process engineering roadmaps aligned to transformation priorities
Establish foundational architecture for AI platform services, orchestration layers, and enterprise systems
Define integration patterns across CRM/ERP systems, cloud platforms, and AI services
Ensure alignment between front-end experience layers and backend AI and data platforms
Manage relationships with external technology vendors and managed service providers (MSPs)
Define standards for UI/UX, APIs, and integration for externally delivered solutions, including React-based applications
Ensure vendor-delivered products are on time, within budget, and aligned with specifications and architecture standards
Provide technical expertise to procurement efforts and vendor negotiations
Foster a high-performing engineering culture focused on innovation, collaboration, and continuous improvement
Promote knowledge sharing and technical learning across the organization
Lead organizational change initiatives supporting adoption of AI and automation-driven ways of working
Enable internal teams and partners to effectively adopt new frameworks and platforms
Support inclusive practices in technology design, development, and delivery
Ensure alignment with GSUSA’s affirmative action and nondiscrimination commitments

Benefits

20+ days of paid time off
2 floating holidays
9 workplace holidays
Paid holiday year-end office closure between Christmas and New Year's
Medical and Behavioral Health Coverage
Plan options with individual and family coverage which includes wellness, hospitalization, and fertility assistance.
GSUSA partial subsidy of premium costs
Dental and vision coverage
Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs) including Health, Dependent Care, and Limited FSA for those with Health Savings Accounts
Company-paid life insurance
Flexible work arrangements
12 weeks of paid parental leave
401(K) with company match
Sick leave
Short- and Long-Term Disability for salary continuation
Health and Wellness Classes and Activities throughout the year
Access to Employee Engagement Groups