VP Business Controls

Cornerstone Home Lending•Houston, TX

About The Position

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us. The Business Controls Manager role is responsible development and implementation of First Line Of Defense controls related to Loan Servicing. This includes Procedure Management, First Line of Defense testing, management of regulatory changes, tracking of remediation activities as well as management of Servicing vendor oversight.

Requirements

Bachelors’ Degree or equivalent work experience
Minimum 8 years of experience in mortgage industry preferably Mortgage Orientation and/or Servicing
Minimum 5 years of Program/Project Management Experience
Must have minimum of 5 years of leadership experience/and or management
Proficient knowledge of federal regulations, state laws, ad GSE/government requirements
Deep understanding of project management. Ability to discuss technical and business project requirements in detail when required
Solid analytical skills with the ability to exercise prudent judgment to prioritize a complex workload with time sensitive deadlines
Critical thinking, problem solving, ability to identify solutions, and ensure progress in the face of obstacles
Exceptional organization, leadership, interpersonal and written/oral communication skills
Results oriented and ability to adapt and be comfortable with change based on the business needs
Ability to work through stressful situations professionally
Must display Personal Accountability
Attention to detail

Responsibilities

Internal/client Exam Management including intake, fulfillment and response. This is also includes effective internal report of effort and results.
Management of division-wide policy and procedures. Including processes to make procedures available electronically, restrict views by user role and track review/approval of procedures
Management of First Line of Defense testing to evaluate and report on compliance with regulatory and investor requirements. This includes implementation and ongoing management of the application used for first line testing.
Develop/Implement daily portfolio surveillance application for use across all operational teams. This includes, development/maintenance of internal and client facing reporting.
Track, monitor, report statuses, and validate effective implementation of process changes required to address process deficiencies and investor requirement changes.
Develop/Implement post boarding QC to include implementation and ongoing reporting results of data extraction validation against the system of record, illogical condition reviews, and confirmation of data received to data boarded. This includes, development/maintenance of internal and client facing reporting.
Ensure departmental training is completed as required, manage productivity and effectiveness, and ensure timely evaluation of team member performance
Perform other job-duty related issues as assigned