VP, Banking Treasury Operations

Berkadia•Ambler, PA

2d•Remote

About The Position

This role is responsible for providing managerial oversight of treasury, banking, and cash management operations supporting a commercial mortgage loan servicing platform. The position oversees supervisors and team leads responsible for cash‑managed loans, banking activity, and supporting systems, with a strong focus on operational risk management, control execution, and scalable process design. The role partners closely with internal stakeholders and external banking partners to ensure borrower cash is controlled, processed, and reported in accordance with governing agreements, regulatory requirements, and internal standards.

Requirements

Managerial oversight of treasury, banking, and cash management operations
Experience overseeing supervisors and team leads
Focus on operational risk management, control execution, and scalable process design
Partnership with internal stakeholders and external banking partners
Experience with Trintech CheckFree application
Experience with banking platforms, reconciliation tools, and servicing system integrations
Experience overseeing bank account management (opening, modification, closure)
Experience with cash management operations (hard lockbox, soft lockbox, springing lockbox)
Experience handling complex cash-managed loan issues
Experience with borrower communications related to lockbox structures, cash restrictions, and operational requirements
Experience monitoring bank ratings and eligibility
Experience documenting, maintaining, and enforcing procedures
Experience providing guidance on cash restrictions
Experience training staff on banking procedures and guidelines
Experience ensuring accuracy, completeness, and timeliness of monthly cash and banking reporting
Experience supporting internal and external audits, regulatory reviews, and investor inquiries
Experience partnering with Accounting and Treasury teams
Experience leading and supporting technology enhancements and efficiency initiatives
Experience identifying process gaps, control weaknesses, or inefficiencies
Experience participating in special projects and cross-functional initiatives

Responsibilities

Collaborate with banking partners, Legal, Audit, and internal operational teams to ensure compliance with regulatory standards, governing agreements, and servicing requirements.
Serve as the primary liaison with external banks on cash activity, account administration, system connectivity, and issue resolution.
Oversee treasury‑related systems, including the Trintech CheckFree application, banking platforms, reconciliation tools, and servicing system integrations supporting cash operations.
Partner with Technology and Treasury teams to support system stability, enhancements, and user adoption.
Oversee the opening, modification, and closure of bank accounts, ensuring appropriate access, controls, documentation, and system connectivity in accordance with governing agreements.
Oversee cash management operations, including hard lockbox, soft lockbox, and springing lockbox structures, ensuring borrower cash is controlled, applied, and disbursed in strict accordance with loan documents, cash management agreements, and investor requirements.
Serve as the escalation point for complex cash‑managed loan issues, including borrower disputes, covenant triggers, sweep activations, and document interpretation matters.
Partner with Client Relations on borrower communications related to lockbox structures, cash restrictions, and operational requirements.
Monitor bank ratings and eligibility to ensure accounts are maintained with approved institutions in accordance with governing agreements.
Document, maintain, and enforce procedures to ensure Corporate and Servicing compliance.
Provide guidance and consultation to internal teams on servicing involvement in cash restrictions at the loan and investor level.
Train and support staff on banking procedures, guidelines, and system updates impacting cash operations.
Ensure the accuracy, completeness, and timeliness of monthly cash and banking reporting provided to management.
Support internal and external audits, regulatory reviews, and investor inquiries by providing documentation and explanations related to banking activity, platforms, controls, and procedures.
Partner with Accounting and Treasury teams to address audit findings and support remediation efforts, as needed.
Lead and support technology enhancements and efficiency initiatives across cash management, banking, and reconciliation teams, with a focus on automation, control strengthening, and operational resiliency.
Identify process gaps, control weaknesses, or inefficiencies and drive remediation and continuous improvement initiatives.
Participate in special projects and cross‑functional initiatives related to servicing cash restrictions, system enhancements, and operational scalability.