VP, Authentication Services

Synchrony • Orlando, FL

1d • $155,000 - $260,000 • Hybrid

About The Position

Synchrony Identity and Access Management (IAM) is seeking a seasoned technical leader to spearhead our modern Authentication edge. Powered by adaptive multi-factor authentication (MFA), continuous adaptive trust, and advanced Single Sign-On (SSO), these services and platforms serve as the bedrock of our enterprise Zero Trust Architecture. As the VP of Authentication Services, you will operate as the Principal Platform Owner and Systems Architect for Synchrony’s workforce and B2B identity perimeters. In this role, you will direct an elite engineering organization tasked with architecting, scaling, and operating high throughput, high availability SSO, MFA, and passwordless pipelines. Serving as a premier technical thought leader, you will design distributed, fault-tolerant authentication topologies and availability across all mission-critical enterprise applications.

Requirements

• Bachelor’s degree in Computer Science, Computer Engineering, or a technical STEM discipline.
• Alternative Education: High School Diploma / GED with 15+ years of enterprise IT engineering experience.
• Minimum 10 years of total enterprise IT engineering experience.
• Minimum 5 years of hands-on experience designing, scaling, and operating Okta Identity Cloud solutions (including Okta Advanced Server Access, API Access Management, and Workflows).
• Minimum 5 years of experience leading and scaling distributed, cross-functional engineering and infrastructure operations teams.
• Expert-level mastery of identity and cryptographic protocols including SAML 2.0, OAuth 2.0, OpenID Connect (OIDC), WS-Fed, and SCIM provisioning.
• Ability and flexibility to travel for business as required
• You must be 18 years or older
• You must have a high school diploma or equivalent
• You must be willing to take a drug test, submit to a background investigation and submit fingerprints as part of the onboarding process
• You must be able to satisfy the requirements of Section 19 of the Federal Deposit Insurance Act.
• Legal authorization to work in the U.S. is required. We will not sponsor individuals for employment visas, now or in the future, for this job opening.

Nice To Haves

• Proven record of building and managing 24/7 enterprise-scale authentication services and customer-facing infrastructure.
• Experience acting as a Scrum Product Owner within the Scaled Agile Framework (SAFe).
• Working knowledge of NIST, FFIEC, and PCI authentication standards.
• Track record of deploying complex, large-scale projects across multiple business units and control functions.
• Familiarity with ServiceNow, SailPoint IdentityIQ, OKTA, Entra ID, Active Directory.
• Superior written communication, analytical thinking, strong sense of urgency, and a commitment to outstanding user experiences.

Responsibilities

• Product owner and thought leader that will own the workforce authentication strategy focused on security and user experience. Communicate and get buy-in on strategy to key stakeholder groups.
• Understand and implement leading authentication and authorization industry trends, proposing strategies to continually increase Synchrony’s authentication security and user experience.
• Platform Ownership: Direct product management and technical roadmaps for core authentication technologies (Okta, YubiKeys, FIDO2/WebAuthn, and MightyID Authentication Services) using Jira to build epics, features, and stories that optimize engineering velocity.
• Strategic Collaboration: Partner with the VP of Authentication & Security Services to build data driven business cases that justify, quantify, and prioritize high value product initiatives.
• Architecture & Design: Author secure production grade authentication patterns, zero-trust reference architectures, and cryptographic policy playbooks.
• Operational Leadership: Manage a 24/7 engineering and operations team ensuring high availability, system configuration management, incident response, and business continuity for mission-critical apps.
• App Integration: Oversee timely application authentication and authorization integrations while maintaining hands-on technical knowledge of the underlying infrastructure.
• Governance & Risk: Enhance and enforce authentication policies, compliance standards, and risk metrics while conducting cost/ROI analysis.
• Relationship Management: Champion authentication services across the enterprise by advising cross-functional business and technology teams on product capabilities.
• Develop and maintain value driven business relationships through effective needs analysis, program management, customer service and problem resolution.
• Champion authentication services by advising other business and technology teams on product capabilities.
• Understand and implement leading authentication and authorization industry trends, proposing strategies to continually increase Synchrony’s authentication security and user experience.
• Perform other duties and/or special projects as assigned

Benefits

• eligible for an annual bonus based on individual and company performance.
• option to work from home near one of our Hubs or come into one of our offices.
• inclusive culture where your individual skills, experience, and voice are not only heard – but valued.
• community and passion intersect to offer a safe space to learn and grow.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive