VP, Americas Technology

MillerKnoll•Holland, MI

About The Position

MillerKnoll is seeking a senior-level leader to oversee the configuration, development, and operational support of North American enterprise business applications. The VP of Americas Technology & Transformation reports directly to the CTO and serves as a senior member of the global Technology Leadership Team. The role leads business analysts, program managers, and people managers in delivering business-prioritized solutions and product roadmap features through Agile delivery mechanisms. The role is based in West Michigan, and relocation candidates are welcome.

Requirements

Bachelor’s degree in Business Information Systems, Computer Science, Computer Engineering, Business, or a related field, or equivalent experience.
At least 15 years of professional experience in major Information Technology activities.
At least 7 years of senior leadership experience across multiple functions and/or previous executive leadership experience.
Experience in a global environment managing strategic projects or teams with cross-functional scope and executive stakeholders.
Expert written and verbal communication skills, including the ability to explain complex concepts clearly to varied audiences, including senior organizational leaders.
Expert knowledge of current technologies, techniques, emerging trends, and best practices related to program and project management.
Ability to think strategically and execute tactically.
Broad business acumen and a holistic perspective for evaluating opportunities and risks of potential trade-offs.
Profit consciousness and proficiency with P&L responsibilities.
Ability to lead through influence, set direction, and deliver results.
Leadership ability to focus resources on business strategy, build commitment to a vision and goals, and drive innovation and change.
Ability to use office automation, communication, software, and tools used in an office environment.
Experience applying change management principles and leading change from strategic planning through implementation and follow-through.
Strong relationship-building and consensus-building skills for managing projects in a complex, matrixed environment.
Ability to lead, influence, and work with all levels of the organization.
Ability to perform essential functions with or without accommodation.

Nice To Haves

Master’s degree.
ERP transformation and consolidation experience.

Responsibilities

Oversee deployment and maintenance of business systems, including ERP, financial, and supply chain platforms.
Define and drive the ERP consolidation and rationalization roadmap for North American business units, simplifying technology architecture and business processes.
Manage technical debt to reduce risks to the organization’s business objectives.
Partner with business teams to develop long-range, data-driven strategic plans and policies addressing complex business issues.
Direct system development in support of the Technology Strategy and business-approved or prioritized initiatives, including commercial and custom-developed software packages.
Guide teams in defining business requirements, system design, software package selection, and extensions for packaged solutions.
Advise internal business executives on application-system selection and implementation, and work with business leaders to prioritize strategic work.
Provide executive accountability for technical business processes and ensure systems are designed to improve efficiency and productivity.
Research emerging technologies and assess how they may optimize business practices.
Serve as the primary point of contact for complex, enterprise-wide projects from inception through delivery, ensuring quality and timely deployment, support, and functionality.
Build the leadership bench and future-state operating model for enterprise applications and transformation delivery.