VP Account Director
About The Position
MRM is part of the Omnicom Precision Marketing activation practice. This practice integrates CRM platform expertise, journey management, and first-party data capabilities with creative excellence and performance capabilities, enabling Omnicom to deliver intelligent activation across the full funnel with data-driven decisioning at scale to help clients move faster and deliver more connected customer experiences. MRM is a modern relationship marketing agency dedicated to building enduring brand relationships. MRM's specialized capabilities drive relationship lifetime value and span CRM, Customer Experience, and Commerce with data and martech at the core. MRM operates in a borderless, integrated way to enable greater collaboration, creativity, and true speed to market. The VP, Account Director leads and ensures the agency is delivering on necessary expectations. Manage the service expectations of the client through open and honest discussions between agency and client management. Builds and maintains a solid client relationship based on mutual trust and respect through the creation of a customized team. Partners with Creative, Strategy and Operations Leads to deliver work that is innovative, on strategy and within budget and timing parameters.
Requirements
- 12+ years of Agency experience
- Minimum 5+ years of management experience
- Pharmaceutical HCP/DTC experience a must
- Excellent communication skills, both written and oral
- Highly organized and creative problem-solving skills, and detail oriented
- Must have strong interpersonal skills to foster optimal department relationships
- Ability to interact with, and manage clients with decision making responsibility
- Experience with budgets and finance savvy
- Ability to translate business and marketing requirements into viable solutions
- Minimum of a bachelor’s degree or equivalent business experience preferred
Responsibilities
- Manage the day-to-day senior clients
- Ensure successful development and completion of the client engagement
- Maintain a superior relationship with all departments in the agency and understand the strategic goals of the account and contribute to their communication to the agency team
- Ensure the agency is giving its highest quality, meets client objectives and leads the category
- Be responsible for profitable growth by adding new divisions or assignments
- Manage and mentor junior level team members
- Build client business - Identifies short term and long-term opportunities, business building as well as learning
- Develop in collaboration with finance and department heads yearly SOW
- Report on account performance
- Identify best and new practices, which drive efficiency and effectiveness of the agency to deliver against the client’s objectives
- Develop new initiatives through thorough understanding of the client’s content area
- Aggressively pursue new ways to contribute to overall agency and client revenue and profitability
- Work closely with project management for the successful execution of projects
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What This Job Offers
Job Type
Full-time
Career Level
Senior
