Voyager 47 Concierge

OUTRIGGER Hospitality Group•Kailua Kona, HI

2d•Onsite

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! At OUTRIGGER Resorts & Hotels, we look for people who embrace the cultures and communities where they live. Most importantly, we are a company that practices aloha. Every one of our 'ohana needs to feel aloha and genuinely extend aloha to all, be they guests or colleagues, strangers or friends. Developed in 1993 with Hawaiian scholar and historian Dr. George Kanahele, the Ke 'Ano Wa'a process was designed to advance the company's corporate culture and fundamental business strategies. The values-based process intricately connected three core elements of the hospitality industry: HOST + GUEST + PLACE. It also deepened OUTRIGGER's understanding and appreciation of the local host culture, a distinct hospitality style that is recognized across the globe. For more than 75 years, OUTRIGGER has charted a journey of discovery – expanding from Hawai‘i to premier resort destinations including Fiji, Mauritius, Thailand and the Maldives. The privately held hospitality company invites guests to ‘Come Be Here’ with authentic Signature Experiences and the OUTRIGGER DISCOVERY loyalty program – a member of the award-winning Global Hotel Alliance (GHA). OUTRIGGER’s multi-branded portfolio includes OUTRIGGER Resorts, Hawaii Vacation Condos by OUTRIGGER®, The Kapalua Villas Maui and OUTRIGGER Honua Kai Resort & Spa while also managing select properties from top international hotel brands including Embassy Suites by Hilton®. Find out more at OUTRIGGER.com or visit @OUTRIGGERResorts on Facebook, Instagram and Twitter. We invite you to come work here, email us at [email protected].

Requirements

Must be able to work flexible days and shifts
have a strong service oriented attitude
able to work well with others.

Responsibilities

Exemplifies the image of “Aloha” while assisting guests in accordance with Outrigger policies and procedures.
Attends to all duties related to the Voyagers 47 club lounge, which involves looking after the needs of all Voyager 47 guests.
Responsible for daily set-up and breakdown for lounge operations, including preparation of food and beverages during the morning breakfast, cocktail hour, and additional meal period services at the Voyager 47 Club lounge.
Assists with ordering and monitoring of food & beverage inventories, to include all necessary equipment and supplies to running a smooth operations.
4 keys to be practiced on all guest interactions.