Voter Registration Specialist (Program Specialist I), Grade 18

Montgomery County • 18753 N Frederick Ave Gaithersburg MD 20879 USA, MD

2d

About The Position

This is an internal "only" job posting, available to current Montgomery County Government Board of Elections Employees. The salary range represents the earning potential for this position. The anticipated hiring range for this position will be $64,104.00 to $82,614.00, based on the candidate’s qualifications and experience. The Montgomery County Board of Elections (BOE) is responsible for administering Federal, State, and County elections within the County. We are the largest jurisdiction in the state of Maryland, with approximately 750,000 registered voters, the largest number of mail-in ballots cast, 58 vote-by-mail drop boxes, 14 early voting centers, and 230 polling places on election day. The maintenance of the voter registration database is instrumental in ensuring the citizens of the county have a trusted and easy voting process. The work of the Board of Elections is governed by Federal and State legal framework, Maryland State Board of Elections regulations, and county regulations and procedures. The Board of Elections is seeking to fill the Voter Registration Specialist Lead within the Voter Services Division. We are looking for a detail driven, analytical, and highly organized professional who is committed to accuracy, public service, and the integrity of the voter registration process. The ideal candidate thrives in a fast-paced environment and has the ability to address issues and implement appropriate solutions in accordance with legal requirements and established practice and procedures. They are comfortable working with complex data from multiple state and federal sources, demonstrating strong analytical skills and attention to detail. Additionally, they possess excellent communication abilities to convey findings effectively to stakeholders and collaborate across teams. The candidate will evaluate records, research data and use sound judgment in application of relevant policies, and maintain meticulous documentation to support statutory compliance and audit readiness. The selected candidate will escalate challenging issues to senior staff. Because this role supports several voter services responsibilities such as list maintenance, call center coordination, data processing, provisional ballot review, petition processing, and training, The candidate should bring strong multitasking skills and a collaborative mindset. The candidate will report directly to the Voter Services Division Manager, while taking direction from the Voter Registration Program Manager.

Requirements

• One (1) year of professional experience in election administration
• Graduation from an accredited college or university with a bachelor's degree.
• An equivalent combination of education and experience may be substituted.
• Possession of a valid Class "C" (or equivalent) driver’s license from the applicant's state of residence when required for job-related duties.
• Must be a Maryland registered voter by time of hire.
• Completion and passing of a Background check.
• Completion of a pre-employment medical history form to assess your ability to safely perform the essential duties of the role.

Nice To Haves

• Experience reviewing, reconciling, and analyzing data or data from multiple sources.
• Had to apply laws, regulations, policies, or established procedures to help resolve issues.
• Experience leading, training, coordinating, or reviewing the work of other staff.
• Experience managing multiple priorities and high volumes of work, meeting strict deadlines.

Responsibilities

• Evaluate data/records to determine the correct course of action-based on legal requirements and established practices and procedures.
• Review, and process complex data files received from authorized partners such as ERIC (Electronic Registration Information Center), the Department of Health, and the Administrative Office of the Courts.
• Assist the Program Manager with monitoring assignments and deadlines, perform audits, maintain logs and documentation, and apply legal standards to determine appropriate procedural actions.
• Manually review, and process assigned voter registration transactions, record updates, and jurisdictional changes.
• Coordinate with staff to reconcile voter information from provisional ballots and petition submissions, and document findings for audit and supervisory review.
• During peak election cycles, assist in organizing and processing high volume of data to meet statutory deadlines.
• Assist Program Manager in creating training materials, checklists, and reference guides for temporary part-time personnel.
• Orient temporary staff on voter registration procedures, answer questions, clarify workflows, verify work quality, and escalate issues as needed.
• Help coordinate call center staffing during active election periods, prepare updated scripts and reference materials, track voter inquiries, and escalate calls to senior staff as deemed necessary.
• Help maintain accurate documentation, support ongoing quality assurance, and contribute to a transparent, legally compliant, and trusted voter registration process.
• Proofing and verification activities: sample ballot, ballot styles and applications.
• Archiving of election materials after an election
• Preparing forms and supplies for the election

Benefits

• Montgomery County Government(MCG) is an equal opportunity employer, committed to workforce diversity.
• The County will provide reasonable accommodations to applicants with disabilities, in accordance with the law.
• MCG also provides hiring preference to certain categories of veterans and veterans/persons with a disability.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level