Voter Registration Representative
About The Position
We are seeking a detail-oriented and customer-focused Voter Registration Representative I to support voter registration operations, election-related inquiries, and administrative processing. This role is ideal for someone with strong data entry skills, excellent phone etiquette, and the ability to work accurately on detailed, repetitive tasks in a fast-paced office environment. The Voter Registration Representative I will assist with maintaining voter records, responding to public inquiries, processing voter registration documents, safeguarding confidential information, and supporting election-related administrative functions. The ideal candidate is dependable, organized, and comfortable working on detailed, repetitive tasks that require accuracy and confidentiality. This person should have strong customer service skills, communicate professionally with the public, and be able to manage multiple priorities in a fast-paced office setting.
Requirements
- High school diploma or GED equivalent from an accredited institution within the U.S.
- Minimum of 1 year of clerical office experience, preferably working with the public or in a fast-paced environment.
- Minimum of 2 years of customer service experience.
- Minimum typing speed of 35 WPM.
- Proficiency with computers and Microsoft Office, including Excel, Word, and PowerPoint.
- Strong data entry skills and excellent attention to detail.
- Excellent phone etiquette and professional communication skills.
- Strong organizational and time management skills.
- Ability to prioritize tasks, meet deadlines, and work efficiently with frequent interruptions.
- Ability to maintain strict confidentiality when handling customer and voter information.
- Candidates must be based in the Houston area.
- Only individuals authorized to work in the U.S. without sponsorship will be considered.
Nice To Haves
- Knowledge of election laws and procedures.
- Experience in an administrative, clerical, records, government, public service, or elections-related environment.
- Experience handling high-volume phone calls, emails, forms, or data entry.
Responsibilities
- Maintain accurate and up-to-date voter registration records and ensure information is entered correctly and confidentially.
- Review voter eligibility based on established criteria, including citizenship, age, and residency requirements.
- Perform data entry, computer research, proofreading, and record verification with a high level of accuracy.
- Compare and verify signatures and voter registration documentation.
- Answer incoming calls professionally and provide accurate information regarding elections, voter registration, voting centers, voting hours, deadlines, and election procedures.
- Respond to voter inquiries via email and determine whether follow-up action is needed, such as sending forms, updates, or additional information.
- Safeguard sensitive voter information in accordance with confidentiality, privacy, and data protection requirements.
- Process voter registration cancellations, privacy opt-out requests, voter registration certificates, and voter registration applications.
- Provide certified copies of voter registration records in accordance with public information and online records request procedures.
- Research and help resolve registration discrepancies, errors, or issues requiring additional review.
- Assist with voter-related reports and processing queues, including jury reports, DPS queues, TXOL, and felony records.
- Prioritize daily assigned tasks, monitor progress, and meet processing deadlines.
- Perform other duties as assigned.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
