ReStore Volunteer Specialist

Note: HFHGNNashville, TN
Onsite

About The Position

The ReStore Volunteer Specialist manages the delivery and administration of the Habitat ReStore volunteer experience by recruiting and scheduling volunteers for the Nashville ReStore, ensuring that sufficient volunteers are available and that they have all the information and support necessary for a positive and productive experience.

Requirements

  • Strong writing skills
  • Ability to communicate orally with individuals and groups
  • Ability to utilize a computer and specialized software in managing volunteers
  • Strong interpersonal and customer service skills
  • Able to manage multiple projects and meet deadlines
  • Regular and reliable attendance required
  • Must have the ability and desire to work respectfully with people of all cultures, languages, national origins, races, ethnic backgrounds, religions, classes, immigration statuses, sexual orientations, gender identity and expressions, ages, mental or physical abilities, and other diversity factors.
  • Must conduct all activities in accordance with Habitat principles.
  • College degree preferred
  • Strong interpersonal relationship building skills
  • Previous experience in coordination roles
  • Working knowledge of Salesforce, Outlook and unique academic portals required
  • Valid Driver’s license and acceptable driving history

Responsibilities

  • Provide volunteer coordination services to the ReStore in Davidson County
  • Actively participate with ReStore management by coordinating with individual and group volunteer activities, including recruitment, orientation, scheduling, retention, engagement and evaluation.
  • Establish relationships with volunteer organizations, court appointed clients, workers compensation agencies, local, private and state ran education institutions, state and federal volunteer programs and religious congregations, through in person contact or electronic channels for a positive volunteer experience.
  • Develop and implement a training, retention, and safety plan for all new and existing volunteers.
  • Manage the ReStore volunteer recruitment software to ensure volunteer records and hours are maintained in Habitat’s database: provide database reports as needed.
  • Establish and execute a plan for activities, events and awards to recognize HFHGN ReStore volunteers annually.
  • Participate in volunteer and business service fairs to develop and recruit volunteer partners.
  • Survey volunteers to determine if their volunteer experience with HFHGN ReStore was positive, document feedback and report findings to store manager.
  • Serve as a point of contact for all volunteers.
  • Attend the ReStore Committee Meetings upon request.
  • Assist on the sales floor as needed.
  • Other duties as directed by management
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