Volunteer Specialist

Community of Hope•Washington, DC

1d•$24 - $26•Hybrid

About The Position

Community of Hope is seeking a 30-hour-per-week full-time Volunteer Specialist to ensure there are enough volunteers for program or organization activities, as well as support volunteers and program teams. This role is crucial in supporting the organization's mission to end homelessness and provide essential services. The position is located at The Conway Health and Resource Center in Southwest, DC. The organization values celebrating people's strengths, acknowledging the impact of trauma, embracing diversity, leading for equitable change, and maintaining integrity.

Requirements

High school diploma or equivalent required.
Minimum 2 years of volunteer management experience preferred.
Highly motivated and organized with strong communication skills; must be comfortable speaking in front of large groups; must be able to communicate clearly (written and verbally) and effectively for a variety of audiences.
Knowledge of computer systems, including internet and Microsoft Office required.
Commitment to volunteerism and providing meaningful volunteer experiences required.
Able to work, both, independently and with a team.
Commitment to supporting families experiencing homelessness and historically under-resourced communities.
Awareness of and commitment to Diversity, Equity, and Inclusion.
Ability to travel between sites as needed.
Ability to work a flexible schedule, including evenings and some weekends.

Nice To Haves

B.A./B.S. preferred
Experience working in a nonprofit, health care, or social service environment a plus.
Experience with youth development programming and management preferred.
Familiarity with best practices in volunteer management, child development, youth development programming and management, positive communication skills & behavior management, trauma-informed care.
Knowledge of Raiser’s Edge and/or VolunteerHub preferred.

Responsibilities

Recruits and screens volunteers across all programs including updating online recruitment platforms and attending recruiting fairs.
Schedules sufficient number of volunteers for volunteer opportunities (e.g. Fam-Club, Birthday & Winter Parties) at COH’s short-term family housing sites.
Ensures that volunteers have proper supervision and support for their duties at Fam-Club as well as birthday and other parties/activities.
Works with the Youth Engagement Specialist (YES) to plan and implement engaging and age-appropriate activities for Fam-Club.
Develops relationships with Fam-Club participants, including adults, children, and youth, to create a safe and welcoming environment.
Supports team’s storytelling for “Stories of Hope” and other communications by collecting photo releases and taking photos of residents. Connects Communications team with families who are interested in sharing their story.
Ensures that volunteers complete Volunteer Guidelines and Policies prior to volunteering, including securing parent/guardian signatures for minor volunteers.
Maintains communication with volunteers via phone, email, and/or mail to develop and maintain ongoing, long-term participation and strengthen involvement (i.e. for continued volunteer involvement as well as to convert to becoming donors).