Volunteer Services Specialist - Eau Claire, WI

VetJobs•Eau Claire, WI

1d•Hybrid

About The Position

The Volunteer Services Specialist supports volunteer recruitment and engagement activities across 18 counties in Northwestern Wisconsin. This hybrid position requires residency in Wisconsin and travel throughout the region for recruiting activities and opportunities. The specialist develops and implements recruitment strategies, supports volunteer engagement programs and initiatives, and screens, refers, and places prospective volunteers to support regional goals and mission-critical activities. The role also builds relationships with volunteer recruitment organizations and community groups, evaluates and refines recruitment and engagement strategies, provides guidance on volunteer engagement practices, and collaborates with stakeholders to assess volunteer needs and support regional programs. Duties must be performed in compliance with applicable standard operating procedures and Federal, State, and local regulations.

Requirements

Bachelor's degree required.
At least 5 years of related experience.
Ability to work on a team.
Excellent oral and written communication skills.
Strong interpersonal and presentation skills.
Good organizational skills and ability to manage multiple and continuously evolving priorities effectively.
Intermediate proficiency with Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Ability to travel throughout the assigned region; travel may be involved.
Must reside in Wisconsin.

Nice To Haves

Knowledge of group dynamics, customer maintenance techniques, and negotiation skills, and ability to implement programs effectively.
Experience recruiting, coordinating, training, and supporting volunteers while fostering engagement, accountability, and a positive, mission-driven experience.
Strong collaboration skills and ability to work effectively with diverse stakeholders.
Clear, professional, and confident written and verbal communication across audiences and channels.
Ability to create and deliver engaging, organized presentations tailored to the audience and business objectives.
Ability to build trust-based relationships with candidates, hiring managers, volunteers, and cross-functional partners.
Proficiency in Microsoft Office Suite and other relevant systems and tools for daily operations and reporting.

Responsibilities

Use broad-based and targeted recruitment strategies to meet volunteer recruitment metrics and support operational needs.
Conduct outreach and recruiting through resource pools, networks, and digital media; track volunteer leads, referrals, and approvals; maintain accurate records and produce status reports.
Build and maintain relationships with volunteer recruitment agencies, organizations, market segments, and populations to develop a candidate pipeline.
Assist with screening and referring volunteers to appropriate department opportunities and work with staff to strengthen relationships and identify recruitment sources and partnerships.
Assist with scheduling and coordinating volunteer orientations, placements, meetings, and events.
Evaluate and modify recruitment and engagement strategies based on lessons learned, and support the development and refinement of volunteer strategies.
Coach and guide paid and volunteer teams, promote volunteerism, share engagement best practices, and contribute to volunteer engagement and retention strategies.
Review volunteer satisfaction data and collaborate with operational teams to improve volunteer satisfaction and address engagement issues.
Develop a thorough volunteer needs assessment for the assigned area, meet with stakeholders to align goals with needs, and monitor implementation in collaboration with departments.
Support volunteer programs and services in meeting established goals and objectives.
Assist with executing the Event Based Volunteer plan.
Perform duties in compliance with applicable operating procedures and Federal, State, and local regulations.