Volunteer Services Program Assistant

University of California San Francisco • San Francisco, CA

2d

About The Position

UCSF's Temporary Employment Program (TEP) recruits and hires temporary employees for immediate clerical and technical support services to UCSF Departments and various off-campus locations. UCSF departments deploy temporary employees to work on special projects, fill in for regular employees who are on vacation or leave, or to temporarily fill a vacant position during recruitment. Frequently temporary employees become successful candidates for career and limited appointment positions. About UCSF The University of California, San Francisco (UCSF) is a leading university dedicated to promoting health worldwide through advanced biomedical research, graduate-level education in the life sciences and health professions, and excellence in patient care. It is the only campus in the 10-campus UC system dedicated exclusively to the health sciences. We bring together the world’s leading experts in nearly every area of health. We are home to five Nobel laureates who have advanced the understanding of cancer, neurodegenerative diseases, aging and stem cells. Pride Values UCSF is a diverse community made of people with many skills and talents. We seek candidates whose work experience or community service has prepared them to contribute to our commitment to professionalism, respect, integrity, diversity and excellence – also known as our PRIDE values. In addition to our PRIDE values, UCSF is committed to equity – both in how we deliver care as well as our workforce. We are committed to building a broadly diverse community, nurturing a culture that is welcoming and supportive, and engaging diverse ideas for the provision of culturally competent education, discovery, and patient care. Additional information about UCSF is available at diversity.ucsf.edu Join us to find a rewarding career contributing to improving healthcare worldwide.

Requirements

• 2 years college or equivalent
• Six months office/clerical experience or equivalent training
• Excellent customer service and communication skills
• Knowledge of standard computer programs, Word, Excel, and Outlook
• Detail oriented and basic organizational skills
• Experience in a hospital setting with emphasis on working with volunteers

Responsibilities

• Serve as a back-up to the reception area by answering phones, triaging patient staff and community requests and assisting with walk-in inquiries.
• Assist with training and delegating patient requests to office volunteers.
• Assist with order supplies and maintaining department supply.
• Assist in maintaining flow of paperwork and insure files are complete for each volunteer according to TJC, HIPAA, Infection Control, Accident and Liability and Occupational Health standards
• Assist with collecting and maintaining data for statistical reports
• Entering volunteer data in the volunteer data base and printing reports as needed
• Maintain and organize all work spaces in Volunteer Office especially in the storage area and front reception area
• Assist with special projects and events

What This Job Offers

• Career Level: Entry Level
• Education Level: Associate degree