Volunteer Services Business Analyst and Operations Intern

American Society of Clinical Oncology • Alexandria, VA

1d • Onsite

About The Position

Are you interested in making a world of difference in cancer care? Cancer strikes more than 10 million people worldwide each year. As the leading medical society representing doctors who care for people with cancer, the American Society of Clinical Oncology (ASCO) is committed to conquering cancer through research, education, and promotion of the highest quality care. Internship Overview: ASCO is a flexible, high-performance membership organization where employees collaborate to support our mission through evidence, care, and impact. Together with Conquer Cancer, the ASCO Foundation, we foster a culture that prioritizes customer-centricity, emphasizes teamwork, and commits to quality. Our culture, ASCO Works – Our Way of Working, has long enabled workplace flexibility and embraced technology to help us achieve balance. This is an Alexandria, VA based internship. To learn what it’s like to work at ASCO , click here . Who we are looking for: The Volunteer Services Business Analyst and Operations Intern will gain a comprehensive understanding of volunteer operations across the organization while identifying and documenting opportunities for AI-driven process improvements. By leveraging Artificial Intelligence (AI) tools like Google Gemini and Notebook LM, you will modernize internal staff resources and update existing organizational materials to enhance operational efficiency. Additionally, you will utilize data research and reporting to analyze volunteer engagement, tracking membership trends to develop high-impact communication plans that drive recruitment and long-term retention.

Requirements

• Currently enrolled in an undergraduate BA/BS degree program, or graduate program, or recently graduated from a 4-year degree program. Candidates must be at least a junior or entering their junior year of college at the start of the internship.
• Experience or coursework conducting analysis and working with data
• Experience with the Microsoft Office Suite and proficiency in Excel
• Strong interpersonal and communication skills
• Ability to work in a fast-paced, team-oriented environment with flexibility to adapt to changing needs
• Solid organizational and time management skills and attention to detail
• Excellent customer service skills and professionalism
• Willingness to enhance skills

Nice To Haves

• Familiarity with Artificial Intelligence tools including Google Gemini & Notebook LM is a plus

Responsibilities

• Gain an understanding of volunteer services, operational processes and work, and individual departments to facilitate volunteer operations
• Utilize AI to update existing materials and resources
• Identify and document the potential for AI to improve volunteer operations across the organization
• Utilize AI to update and modernize ASCO’s internal resources for staff across the organization
• Research and analyze volunteer applicant engagement and develop resources on getting involved with the organization
• Develop reports to track volunteers expiring memberships and develop communication plans to recruit and reinstate non-member volunteers

Benefits

• This summer internship position is paid at a rate of $20/hour for actual hours worked.
• Additionally, ASCO will provide parking or a metro subsidy.

What This Job Offers

• Job Type: Full-time
• Career Level: Intern