Volunteer Program Assistant

SENIOR FRIENDSHIP CENTERS INC•Sarasota, FL

5d•Hybrid

About The Position

Senior Friendship Centers, Inc. is seeking a dynamic Volunteer Program Assistant for its Sarasota Campus. For over 50 years, Senior Friendship Centers has been dedicated to making a difference in the lives of seniors across Southwest Florida. This role is crucial for growing and supporting the volunteer program, focusing on recruiting, onboarding, coordinating, and supporting volunteers across multiple counties to ensure smooth program operations and continued mission growth. The Volunteer Program Assistant will work closely with the Volunteer & Outreach Coordinator to implement a strategic volunteer program, assist with recruitment and interviewing, compose volunteer opportunity postings, match volunteers with opportunities based on skills and availability, and coordinate training and onboarding. This position also involves regular communication with volunteers, maintaining volunteer program data, tracking time and attendance, planning volunteer recognition events, attending community events to recruit volunteers and clients, and presenting to diverse groups. The role also includes drafting and editing communications and capturing volunteer photos and testimonials. The position is part-time, working 20-30 hours per week, and requires occasional evening and/or weekend event attendance.

Requirements

Excellent customer service and interpersonal skills.
Excellent verbal and written communication skills, including public speaking.
Excellent organizational skills and attention to detail.
Time management skills with a proven ability to prioritize tasks and meet deadlines.
Ability to interact professionally with all staff, clients, volunteers, and community partners.
Must be friendly, flexible, able to handle challenges, and able to work with limited supervision.
Bachelor’s Degree preferred or any equivalent combination of training and experience which provides the requisite knowledge, ability, and skills to perform the essential functions of the job.
Experience with volunteer coordination or human resources is highly preferred.
Experience in nonprofit or a related field is preferred.
Advanced computer skills; including proficiency with Volgistics (or ability to learn), Microsoft Office Suite, data applications, and a working knowledge of general office equipment.
Prolonged periods sitting at a desk and working on a computer and standing.
Occasion periods of standing for up to 4 hours for events.
Must be able to lift and carry up to 20 pounds.
Travel will be required as frequently as needed to support volunteer operations in Sarasota, Charlotte, Lee, and DeSoto counties.
Must have reliable transportation.
A valid driver’s license and proof of insurance are required for all work-related travel.
Satisfactory clearance of a fingerprint-based, level II background screening and pre-employment substance abuse testing is required.
Must be authorized to work in the United States.

Nice To Haves

Experience with volunteer coordination or human resources is highly preferred.
Experience in nonprofit or a related field is preferred.
Proficiency with Volgistics (or ability to learn).

Responsibilities

Implement a strategic volunteer program with a focus on recruiting, stewarding, and retaining volunteers.
Assist with the recruitment and interviewing process of volunteers.
Help compose postings for volunteer opportunities for the website, social media, and other outlets.
Gather information about each volunteer’s skills, availability, and goals to match volunteers with appropriate opportunities.
Assist with scheduling, coordinating, and assigning volunteers to appropriate departments, supervisors, and mentors.
Help coordinate with other departments to appropriately train and onboard volunteers.
Assist with the orientation of new volunteers.
Regularly communicate with volunteers to ensure the placement is a good fit for the volunteer’s skills and goals.
Help maintain database, files, records, applications, and other data concerning the volunteer program.
Track volunteer time and attendance; prepare regular reports of same.
Help plan and arrange annual volunteer recognition events.
Attend community events and engage volunteers to present exhibit tables to share information about SFC and to recruit volunteers and clients.
Present in front of groups of diverse audiences, tailoring presentations to ensure content is appropriate for each group and setting.
Draft and/or edit correspondence, reports, stories, advertisements, social media posts, and other communications.
Assist with capturing volunteer photos and testimonials for use on social media.
Attend staff meetings, training, and seminars as required.
Comply with all Senior Friendship Centers personnel policies.
Protect the safety and health of staff, volunteers, participants, and others by observing and following the organization’s safety and incident policies.