Volunteer Program Assistant- Part Time

Indianapolis ZooIndianapolis, IN
Onsite

About The Position

The Volunteer Program Assistant provides administrative and program support for the Zoo's Volunteer Services team. This position coordinates volunteer programs, lead orientations and trainings, maintain volunteer records, assist with our Zoo Teen and Group Volunteer programs, and help staff major Zoo events throughout the year. This is a part-time position, working 29 hours a week on a consistent schedule. Candidates must be available to work a flexible schedule including evenings and occasional weekends.

Requirements

  • High school diploma or equivalent required
  • Comfortable speaking in front of groups and leading volunteer orientations and trainings.
  • Strong organizational skills with the ability to manage multiple priorities and maintain accurate records.
  • Intermediate Microsoft Office skills and basic database experience.

Nice To Haves

  • Candidates currently pursuing or holding an associate's or bachelor's degree are encouraged to apply.
  • Experience volunteering or working with volunteers (preferred).

Responsibilities

  • Assist with recruiting, interviewing, selecting, onboarding, and supporting Zoo volunteers.
  • Coordinate and lead new volunteer orientations and training sessions.
  • Maintain accurate volunteer records and update information in the Zoo's volunteer database.
  • Provide exceptional customer service by responding to volunteer and public inquiries by phone, email, and in person.

Benefits

  • This is a rewarding opportunity to support our mission while helping volunteers create meaningful experiences for our guests.
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