Volunteer Program Assistant (Part-Time)

Richmond SPCA • Richmond, VA

4d • Onsite

About The Position

The Richmond SPCA is a non-profit organization dedicated to animal welfare, with a mission to save, protect, and enrich animal lives and foster a no-kill community. The Volunteer Program Assistant will support this mission by training and managing volunteers, ensuring their time and talents are effectively utilized. This role is ideal for individuals seeking to make a tangible impact on the community and the lives of animals in need.

Requirements

• Alignment with the Richmond SPCA’s mission and values, including promoting pet adoption, spaying/neutering, and utilizing reward-based, positive reinforcement training methods.
• Effective, professional, and empathetic communication (written and verbal) with the public, volunteers, and employees.
• An attitude that contributes to a welcoming, accessible, and respectful atmosphere.
• Ability to multi-task, follow direction carefully, adapt creatively, and handle change.
• Ability to work independently and as part of a team.
• Strong interpersonal skills.
• Public speaking skills.
• Passion for connecting with people and animals.
• Strong computer skills and ability to learn new software (daily use of Microsoft 365 products including Word, Excel, Planner, To Do, Outlook).
• Strong work ethic, resourcefulness, and a “can-do” attitude.
• Availability to work weekdays, weekends, and evenings as needed.
• Valid driver’s license and reliable transportation, including during inclement weather.
• Must be 18 years of age or older.
• Comfort handling or learning to handle both dogs and cats.

Responsibilities

• Collaborate with the Volunteer Program team to achieve program goals and strategies, focusing on growing volunteer support for other departments.
• Foster a positive, welcoming, and inclusive atmosphere in the Volunteer Center and the organization.
• Train volunteers on shelter protocols and basic animal handling.
• Assist in designing and developing training materials for volunteers (digital and print).
• Provide in-shelter oversight and direction to volunteers and volunteer groups.
• Ensure volunteers feel valued and appreciated.
• Perform administrative tasks, including entering volunteer timesheets and managing inventories of volunteer access cards.
• Monitor and post volunteer program updates on social media.
• Assist with recruiting and supervising volunteers for special events (e.g., Fur Ball, Dog Jog, 5K Run, Block Party, Fidos After 5, offsite adoptions, community tables).
• Assist with planning, setup, and hosting volunteer appreciation events.
• Participate in all required trainings and meetings.
• Perform other related duties as assigned.

Benefits

• Access to the Susan M. Markel Veterinary Hospital (low-cost).
• Employee Assistance Program.
• Voluntary (employee-paid) benefits including accident insurance, hospital indemnity, and critical illness insurance (for employees averaging 15+ hours/week).
• 401(k) retirement plan (for employees averaging 20+ hours/week).
• Paid wellness leave (for employees averaging 20+ hours/week).

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: No Education Listed