Volunteer Manager
About The Position
The Community Service Society of New York (CSS) has worked with and for New Yorkers since 1843 to promote economic opportunity and champion an equitable city and state. We power change through a strategic combination of research, services, and advocacy to make New York more livable for people facing economic insecurity. By expanding access to health care, affordable housing, employment, debt assistance, and more, we make a tangible difference in the lives of millions. Through its Program Services Department, CSS operates the AmeriCorps Seniors RSVP Program, which engages adults age 55 and older in meaningful volunteer service that addresses critical community needs. RSVP partners with nonprofit organizations throughout New York City, including food pantries, healthcare facilities, educational institutions, and other community-based organizations. The program strengthens communities while providing volunteers with rewarding opportunities to serve. CSS seeks to hire a Volunteer Manager on a part-time basis, who will be responsible for volunteer recruitment, partner engagement, community outreach, and program implementation for the RSVP Program on Staten Island.
Requirements
- Experience working with older adults and volunteer management required.
- Excellent written, verbal, interpersonal, and customer service skills.
- Demonstrated ability to conduct outreach, recruitment, and public presentations to diverse audiences.
- Proficiency with Microsoft Office applications required.
- Strong organizational skills with the ability to manage multiple priorities and maintain accurate records.
- Must successfully pass the National Service Criminal History Check and be authorized to work in the United States.
Nice To Haves
- Bachelor’s degree in social work, Human Services, Communications, Public Administration, or a related field preferred.
- Familiarity with the Staten Island nonprofit sector and community-based organizations preferred.
- Ability to learn and utilize Salesforce or similar databases preferred.
- Experience creating social media content and supporting digital outreach efforts preferred.
Responsibilities
- Develop and implement an ongoing, innovative, and comprehensive volunteer recruitment plan, including planning and facilitating recruitment events, participating in community outreach activities, and creating recruitment materials.
- Represent the RSVP Program at community events and outreach opportunities to recruit volunteers and raise program awareness.
- Provide information about AmeriCorps Seniors RSVP and volunteer service opportunities to prospective volunteers, encouraging participation and facilitating enrollment
- Conduct volunteer interviews, placement sessions, and referrals to partner organizations, while maintaining ongoing communication with volunteers.
- Engage community members age 55 and older in conversations about volunteerism, identify motivations for service, and assess barriers to participation.
- Develop and test outreach strategies to connect with underserved populations and hard-to-reach communities.
- Maintain and promote volunteer opportunities through social media, websites, newsletters, mailings, and email communications.
- Collect and analyze information regarding volunteer activities, program impact, and program effectiveness, ensuring compliance with program requirements.
- Perform other duties as assigned in support of RSVP program goals and objectives.
Benefits
- Eligible employees have access to CSS benefits and paid time off in accordance with organizational policy.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
