Volunteer Experience Coordinator

Kids' Food Basket • Muskegon, MI

7d

About The Position

At Kids’ Food Basket, we believe every child deserves access to nourishing meals and a community that cares. We’re not just feeding kids; we’re growing healthy futures. Through education, access, and agriculture, we create lasting change across West Michigan. Volunteers are at the heart of this work, and the Volunteer Experience Coordinator plays a vital role in welcoming, supporting, and inspiring those who give their time to our mission. If you’re energized by people, purpose, and hands-on impact, this role may be for you.

Requirements

• Strong customer service skills and the ability to engage diverse groups of volunteers.
• Comfortable working in a fast-paced, hands-on environment, including warehouse and food-handling settings.
• Ability to lift up to 50 pounds and assist with physical tasks safely.
• Experience using databases or CRM systems, or willingness to learn volunteer management software.
• Clear verbal communication skills and confidence leading groups.
• Attention to detail, reliability, and strong follow-through.
• Flexibility to work varied hours, including evenings and weekends.
• An interest in food justice, equity, and addressing hunger and poverty in West Michigan.

Responsibilities

• Coordinate and lead volunteer check-in, orientation, tours, and daily tasks.
• Lead volunteer shifts, ensuring food safety, compliance, and a safe environment.
• Schedule volunteers, manage CRM records, and respond to calls and emails.
• Support food operations, including loading vans, receiving deliveries, and handling in-kind donations.
• Provide flexible program support, including regional travel and additional duties as needed.

Benefits

• Be a key ambassador for our mission, helping volunteers understand the impact of their service.
• Work directly with community members who make our programs possible every day.
• Support the delivery of healthy, ready-to-eat meals to thousands of children through our Sack Supper program.
• Gain meaningful experience in volunteer engagement, nonprofit operations, and community programming.
• Join a supportive, inclusive team that values equity, collaboration, and compassion.

What This Job Offers

• Education Level: No Education Listed
• Number of Employees: 11-50 employees