Volunteer Coordinator

Traditions Health•Glen Allen, VA

About The Position

The Care Team is seeking a new Volunteer Coordinator to join our growing Hospice Team in Glen Allen! At The Care Team, our purpose has always been clear: to deliver exceptional hospice care that brings comfort, dignity, and peace to patients and their families wherever they call home. Since our founding in 2015, we have grown to be a leading provider of hospice services in Michigan, with locations throughout the state and additional presence in Indiana and Pennsylvania. Our exceptional Care Team members are the heart of what we do and include incredible nurses, medical social workers, aides, chaplains, and dedicated volunteers who work together to support both patients and their families. We believe that every person deserves to be cared for with compassion, respect, and excellence during life’s most tender moments. That belief is what unites us and makes our work so meaningful. For more information, visit tctcares.com What Can Traditions Health Offer? · Work/Life Balance · Competitive Pay and Benefits · Supportive Senior Staff · Autonomy · Opportunity to have a positive impact on your community! Primary function is to act as liaison between hospice and the volunteers regarding patient/family needs. Responsibilities include development and promotion of volunteer programs and maximizing resources.

Requirements

High School Graduate, Graduate of an accredited college/university is preferred
2 years experience in recruitment & management of volunteers, preferred.
Hospice/Healthcare volunteer administration preferred.
Ability to establish and maintain effective working relationships with the IDT and the lay and professional public
Computer Proficient, including Microsoft Suite (Word, Excel, PowerPoint) and email applications
Must be confident in presentation skills and able to address groups of various sizes as well as train individually in a one-on-one setting
Reliable transportation and valid and current driver’s license and auto insurance
Works in an office environment, promoting efficient functioning and coordination of all agency activities to insure the highest level of professional patient care.
Ability to work a flexible schedule; ability to travel locally for recruiting and community events; some exposure to unpleasant weather.
Sitting is required.
Requires ability to handle stressful situations in a calm and courteous manner at all times.
Requires working under some stressful conditions to meet deadlines and agency needs.

Nice To Haves

Hospice/Healthcare volunteer administration preferred.
Graduate of an accredited college/university is preferred

Responsibilities

Recruits, selects, trains and coordinates hospice volunteers.
Demonstrates knowledge of, and ensures compliance with, all local, state and federal laws relating to the recruitment, training & retention of volunteers.
Develops the volunteer program through collaboration with the IDT and administration personnel.
Provides volunteers per the Hospice patient’s Plan of Care.
Monitors the volunteers’ adherence to the patient’s plan of care.
Promotes Agency philosophy to ensure quality of care.
Establishes a public relations program to foster good working relations with the volunteers & the community.
Carries out other duties as assigned by the IDT.
Actively recruits on a regular basis for patient needs, as well as community/facility needs and administrative needs.
Meets deadlines for monthly reports, including cost savings reports, renewable requirements and Retention/Recruiting Logs.
Follows company, Medicare and state guidelines in regard to training new volunteers and completing a volunteer files on each volunteer.
Reviews and processes volunteer documentation in a timely manner and in compliance with Medicare, state licensing laws and Company policies
Maintains and meets volunteer hours in compliance with Medicare requirements for reimbursement
Plans and coordinates Hospice Memorial Service using the guidelines in the Memorial Service Manual.
Carries out all duties outlined in the Volunteer Coordinator Manual.
Carries out other duties as assigned by Executive Director and/or Regional Volunteer Program Manager.