Volunteer Experience Coordinator
About The Position
At Kids’ Food Basket, we believe every child deserves access to nourishing meals and a community that cares. We’re not just feeding kids; we’re growing healthy futures. Through education, access, and agriculture, we create lasting change across West Michigan. Volunteers are at the heart of this work, and the Volunteer Experience Coordinator plays a vital role in welcoming, supporting, and inspiring those who give their time to our mission. If you’re energized by people, purpose, and hands-on impact, this role may be for you. As our Volunteer Experience Coordinator , you’ll oversee the volunteer journey from start to finish, ensuring every volunteer feels welcomed, informed, and connected to our mission.
Requirements
- Organized and mission-driven, with a passion for community engagement and service.
- Strong customer service skills and the ability to engage diverse groups of volunteers.
- Comfortable working in a fast-paced, hands-on environment, including warehouse and food-handling settings.
- Ability to lift up to 50 pounds and assist with physical tasks safely.
- Experience using databases or CRM systems, or willingness to learn volunteer management software.
- Clear verbal communication skills and confidence leading groups.
- Attention to detail, reliability, and strong follow-through.
- Flexibility to work varied hours, including evenings and weekends.
- An interest in food justice, equity, and addressing hunger and poverty in West Michigan.
Responsibilities
- Coordinate and lead volunteer check-in, orientation, tours, and daily tasks.
- Lead volunteer shifts, ensuring food safety, compliance, and a safe environment.
- Schedule volunteers, manage CRM records, and respond to calls and emails.
- Support food operations, including loading vans, receiving deliveries, and handling in-kind donations.
- Provide flexible program support, including regional travel and additional duties as needed.
Benefits
- Be a key ambassador for our mission, helping volunteers understand the impact of their service.
- Work directly with community members who make our programs possible every day.
- Support the delivery of healthy, ready-to-eat meals to thousands of children through our Sack Supper program.
- Gain meaningful experience in volunteer engagement, nonprofit operations, and community programming.
- Join a supportive, inclusive team that values equity, collaboration, and compassion.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
