Volunteer Engagement Supervisor

San Diego Humane Society•El Cajon, CA

1d•$27 - $30•Onsite

About The Position

San Diego Humane Society is hiring a Full-Time Volunteer Engagement Supervisor for our Volunteer Engagement team! At San Diego Humane Society, we’re united by our mission to Inspire Compassion, providing hope and advancing the welfare of animals and people. Under the guidance of the Volunteer Engagement Manager, the Volunteer Engagement Supervisor is responsible for the experience, impact and safety of volunteers serving at all our El Cajon Campus, and for cultivating lasting relationships that inspire staff and volunteers to work together towards our mission. This position will oversee all aspects of the volunteer experience including recruitment, training, daily work, communication and recognition, playing a key role in San Diego Humane Society’s capacity to care for tens of thousands of companion animals each year. This role delivers service at the gold standard level in alignment with the SDHS Way, to meet the needs of animals and the people who love them by leading with compassion, finding creative solutions, providing personalized care and building connections. If you’re passionate about making an impact in the animal welfare movement, we’d love to talk to you.

Requirements

Requires an associate’s degree in Sociology, Anthropology, Psychology, Hospitality or related field, or completion of sufficient coursework to successfully perform the required duties of the position.
Must have a minimum of three (3) years of related experience, with at least two (2) of those years spent working with volunteers, or any equivalent combination of education and experience.
One (1) year supervisory experience (staff or volunteers) highly preferred.
Experience working in an operational department of an animal shelter or other animal welfare organization (as staff or volunteer) highly preferred.
Must have a valid driver’s license and be approved by SDHS insurance carrier to drive a company or personal vehicle for work purposes.

Responsibilities

Partner with fellow Volunteer Engagement leadership to oversee recruitment, training and supervision of volunteers at the El Cajon campus build and manage a roster of active volunteers that are engaged in service to meet overall campus and shift goals.
Complete daily volunteer engagement rounds of volunteer spaces and activities and perform ongoing risk assessment and make recommendations to ensure the safety of all volunteer activities.
Manage volunteer activities, keeping database up to date and ensuring accuracy of all materials and resources.
Proactively assess supply inventory to ensure volunteers have needed uniforms, equipment, and supplies to complete tasks.
Utilize a variety of communication tools to inform and connect volunteers to the organization, write weekly email bulletin and host regularly scheduled volunteer team meetings.
Provide individual appreciation and take the lead in relationship building and recognizing volunteer contributions using both formal and informal recognition methods; oversee volunteer award programming.
Promote inclusion for volunteers of varying abilities, design modifications/accommodations to volunteer activities to create personalized service plans, communicate with job coaches and caregivers.
Retain volunteers by providing an excellent volunteer experience that meets the needs of the volunteers through impactful service to the organization.
Review volunteer applications and make placement decisions for volunteers seeking a promotional opportunity.
Travel to other campus locations to provide support as needed; assist at special events and during local disaster situations.