Volunteer Engagement Coordinator

GOD S LOVE WE DELIVER•New York, NY

16h

About The Position

The Volunteer Engagement Coordinator is essential to God’s Love We Deliver’s mission, ensuring that volunteers - the backbone of our organization - are fully supported, engaged, and empowered to make an impact. In this role, you’ll lead volunteer recruitment, scheduling, communications, and recognition, working cross-functionally across the organization to grow, retain, and strengthen our volunteer community. This hands-on, high-impact position requires a strategic, organized, and personable professional dedicated to fostering a welcoming and inclusive environment that drives the success of our programs.

Requirements

2–4+ years of experience in community engagement, workforce coordination, nonprofit operations, customer service, or related fields.
Comfortable with public speaking, leading orientations, and representing the organization at events.
Proven ability to work cross-functionally and build collaborative relationships across teams and departments.
Strong organizational skills, including managing schedules, maintaining records, and coordinating communication across multiple stakeholders.
Experience using data and reporting to guide planning, staffing, or operational decisions.
Excellent written and verbal communication skills.
Demonstrated initiative, adaptability, and a solution-oriented approach in dynamic environments.
Committed to fostering an inclusive, supportive, and collaborative work environment with a focus on continuous improvement and high-quality outcomes.

Nice To Haves

Bilingual or multilingual skills are a plus.

Responsibilities

Serve as a key cross-functional partner, collaborating with staff across the organization to align volunteer support with operational and program needs, strengthening workflows, coverage, and readiness across all locations.
Conduct volunteer orientations and provide on-site leadership at shift start, ensuring volunteers are fully prepared and supported before handoff to staff, reinforcing high-quality volunteer experiences.
Build and sustain strong relationships with internal staff and external stakeholders, including volunteers, community groups, and corporate partners, to grow and strengthen the volunteer program while fostering a culture of care and inclusivity.
Represent God’s Love at community events, recruitment fairs, and organizational events to increase awareness and expand the volunteer pipeline.
Ensure all volunteer shifts are staffed to required capacity, monitoring coverage, identifying gaps, and implementing recruitment or outreach strategies as needed, using volunteer data and reporting to inform scheduling, recruitment, and planning.
Oversee day-to-day use and maintenance of VolunteerHub, including profiles, schedules, tracking participation, and generating reports to guide program planning, recognition efforts, and continuous improvement initiatives.
Partner with Marketing & Communications to capture volunteer stories and support content creation for social media, website, newsletters, and PR.
Support with planning and execution of volunteer engagement initiatives, recognition efforts, and special projects that deepen volunteer connection to the organization and promote a welcoming, inclusive environment.
Communicate clearly with volunteers regarding schedules, expectations, updates, and policies.
Develop and maintain a deep understanding of organizational operations to anticipate volunteer needs, recommend improvements in how volunteers are deployed, and support a culture of ongoing learning and program enhancement.
Perform additional duties as needed to support the mission, programs, and organizational priorities of God’s Love We Deliver.