Volunteer Coordinator

Judi's HouseAurora, CO
just nowOnsite

About The Position

The Volunteer Coordinator coordinates and supports the volunteer program, including recruitment, orientation, training, scheduling, and evaluation/performance. Supports fundraising efforts and Judi’s House (JH) events.

Requirements

  • Bachelor's degree and a minimum of two years of experience in volunteer management, human resources, or nonprofit operations; supervisory experience preferred.
  • Proficiency with Microsoft Office Suite
  • Experience with other databases/software programs
  • Strong verbal and written communication skills, organizational skills, and customer service skills.
  • Ability to handle difficult situations with tact, compassion, and good judgment.
  • Ability to multitask, show initiative, and work conscientiously with outstanding attention to detail.
  • Ability to positively lead, mentor, and assign volunteers to meet the organization's needs.
  • Ability to work professionally and collaboratively with other supervisors and departments including program, research, development, and administration.
  • Ability to research, collect information, and learn new skills to assist and guide volunteers.
  • Prolonged periods of sitting at a desk working on a computer
  • Must be able to lift 25 pounds at a time.
  • Must possess a valid driver license and at least state required minimum of automobile insurance, clear DMV driving record and ability to provide own transportation.
  • Must possess a valid driver license and at least state required minimum of automobile insurance, clear DMV driving record and ability to provide own transportation.

Responsibilities

  • Develops, implements, and evaluates Judi’s House Volunteer program to ensure its constant improvement and effectiveness.
  • Ensures JH’s Volunteer program is inclusive, diverse, and is led with respect, integrity, and compassion.
  • Develops and implements retention, appreciation, and engagement strategies for volunteers.
  • Collaboratively assess the needs of the organization's departments and recruit volunteers to support Judi’s House services and mission.
  • Conducts orientation and coordinates appropriate training/mentoring for all volunteers.
  • Documents and maintains volunteer training materials, onboarding processes, and volunteer waivers.
  • Builds and maintains the volunteer schedule, resolves absence/coverage needs.
  • Ensures volunteer supervision, performance appraisal, feedback, and termination; consults with leadership to address complaints and mediates conflicts related to volunteers/interns/staff.
  • Reviews and collects all injury and accident reports regarding volunteers; identify ways to reduce risks/improve training, facility safety, or remedy non-compliance with protocols.
  • Maintains and enforces JH's policies/protocols pertaining to the Volunteer program.
  • Promotes JH's volunteer opportunities through internal and external communications and communicates with volunteers in collaboration with Communications team.
  • Maintains volunteer database records.
  • Prepares and submits Volunteer budget in collaboration with Program and Philanthropy leadership.
  • Supports fundraising efforts and JH events by recruiting volunteers as needed.
  • Coordinates in-kind donations to benefit programmatic and organizational needs.
  • Performs other duties as assigned.
  • Promote the values of JH/JAG throughout the organization and external relationships.
  • Attend team and organizational meetings, activities, and events as required.
  • Collaborate with JH/JAG staff and perform job duties to advance the organization’s mission and vision.
  • Demonstrate the ability to work independently and within a team, seeking guidance as appropriate.
  • Comply with all organizational policies and procedures.
  • Commitment to JH/JAG mission.

Benefits

  • Paid time off, sick, professional development, and holiday time
  • Paid lunch hour
  • Positive, inclusive workplace
  • Employer-paid health premiums
  • Optional 401K with 3% match
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