VOLUNTEER COORDINATOR
About The Position
Hey there, people-person extraordinaire. Bethany House Services (BHS) is on the hunt for a dynamic Volunteer Coordinator who can design an award-winning volunteer program from the ground up, recruit and inspire volunteers, and partner across teams to turn good intentions into great outcomes. Reporting to the CRO, you’ll build, train, and lead a volunteer army that makes a real difference—one event, one check-in, one smile at a time. What you’ll do (the important stuff) Build, grow, and own BHS’s volunteer program: - Create policies, procedures, and key program metrics that shine - Collaborate with all BHS departments to identify opportunities for volunteer engagement - Partner with HR to draft and publish guidelines, best practices, and procedures Recruit, train, and manage volunteers: - Maintain a healthy pipeline for ongoing needs, one-time gigs, and special events - Gather volunteer skills, availability, and goals; match to the right opportunities - Host onboarding and training that makes volunteers feel confident and valued Partner and grow relationships: - Cultivate corporate volunteer opportunities (on-site and off-site) and work with the Chief Development Officer to convert volunteers into donors - Represent BHS with warmth and professionalism to external partners and communities Administration that actually works - Keep up-to-date records, applications, and data metrics - Manage volunteer sign-in/sign-out logs and ensure complete personnel files - Lead volunteer recognition events that celebrate impact Compliance and documentation - Ensure accurate records for all volunteer opportunities (descriptions, etc.) - Oversee background checks in alignment with policy Team player with a growth mindset - Respect confidentiality; contribute to a positive, inclusive team culture - Participate in trainings, supervision, and team meetings; share ideas openly
Requirements
- Bachelor’s degree or equivalent experience
- 2+ years of volunteer management experience
- Stellar verbal and written communication
- Unmatched organizational skills and attention to detail
- Proven ability to build and manage relationships
- Strong leadership with the ability to motivate others
- Proficiency with Microsoft Office Suite or equivalent, RaisersEdge or other CRM
- Positive, proactive, and people-focused
- Calm, composed under pressure, and good with crisis-friendly problem solving
- Comfortable working across diverse teams and communities
- Enjoys planning events, recognizing volunteers, and celebrating impact
- The role involves desk work, walking, and some light physical activity related to events
- Ability to operate in an office setting and at community and residential sites
- Extended computer use; occasional weekend/evening event support may be required
Responsibilities
- Create policies, procedures, and key program metrics that shine
- Collaborate with all BHS departments to identify opportunities for volunteer engagement
- Partner with HR to draft and publish guidelines, best practices, and procedures
- Maintain a healthy pipeline for ongoing needs, one-time gigs, and special events
- Gather volunteer skills, availability, and goals; match to the right opportunities
- Host onboarding and training that makes volunteers feel confident and valued
- Cultivate corporate volunteer opportunities (on-site and off-site) and work with the Chief Development Officer to convert volunteers into donors
- Represent BHS with warmth and professionalism to external partners and communities
- Keep up-to-date records, applications, and data metrics
- Manage volunteer sign-in/sign-out logs and ensure complete personnel files
- Lead volunteer recognition events that celebrate impact
- Ensure accurate records for all volunteer opportunities (descriptions, etc.)
- Oversee background checks in alignment with policy
- Respect confidentiality; contribute to a positive, inclusive team culture
- Participate in trainings, supervision, and team meetings; share ideas openly
Benefits
- Comprehensive benefits package, including health, dental, retirement options, and PTO
- Employee perks: volunteer appreciation events, team-building activities, and a culture that celebrates impact
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
11-50 employees
