Volunteer Coordinator

CityTeam Ministries•Oakland, CA

2d•Onsite

About The Position

Do you have a servant’s heart and want to use your people and organizational skills to support the ministries here at CityTeam? We are looking for a new Volunteer Coordinator to join our team and oversee the volunteer program here in Chester. The Volunteer Coordinator will represent CityTeam and often be the first point of contact for volunteers, so you need to be passionate about what God is doing here at CityTeam. We need someone who can be enthusiastic and professional at the same time. The Volunteer Coordinator will be responsible for all of the communication and follow through behind the scenes to ensure volunteers value their experience and become advocates for CityTeam. You will partner with CityTeam Program Managers and staff to create volunteer opportunities that highlight their ministries. The Volunteer Coordinator must be well-organized and provide outstanding customer service. You’ll interact with a wide variety of people including staff, clients, and volunteers. There are a lot of details that go into providing quality volunteer experience, and we need someone who can be positive, follow through, and delegate to create an efficiently run program. Our new Volunteer Coordinator must be committed to relational wholeness and handle conflict with truth and grace. It is essential that the Volunteer Coordinator is comfortable working with the homeless and people from many different cultures and educational backgrounds.

Requirements

High school diploma or equivalency
Computer literate
Proficiency with Microsoft Office Suite, especially Excel and Outlook
Proficient and comfortable speaking to large groups of people
Professional written and spoken communication skills
Previous customer service experience
Must have an intimate, personal relationship with Jesus Christ
Must be active in a local Christian body of believers or at least pursuing community with other Christ-followers
Must have compatible theology on major issues of CityTeam's Statement of Faith
Must be committed to serving God and the body of Christ

Nice To Haves

Familiarity with CityTeam, addiction, and homelessness
Familiarity with Salesforce, Volunteer Hub, or other volunteer management software
1-2 years of administrative experience
Experience facilitating meetings, groups, or other functions
Leadership experience

Responsibilities

Collaborate with Program Managers to create volunteer opportunities for individuals and groups.
Work with the Corporate Volunteer Program Supervisor to accommodate volunteer needs.
Manage Volunteer Hub, capture volunteer data, and submit reports as requested.
Develop and maintain positive working relationships with staff, volunteers, and clients.
Interview, schedule, train, and supervise volunteers.
Oversee the confidential volunteer background check process, including paperwork, processing, tracking, and communication.
Ensure accurate tracking of volunteer hours by having volunteers sign in and out using the Volunteer Kiosks.
Be detail oriented without sacrificing relationships.
Represent CityTeam and promote volunteer opportunities at churches, companies, and other community organizations.
Advocate for CityTeam with those in your circles of influence.
Participate in staff meetings, trainings, and other teambuilding activities.
Will coordinate and host volunteer groups, manager volunteer coordination activities.
Coordinate and assist with community service programs
Assist team as needed.