Volunteer Coordinator
About The Position
The Volunteer Coordinator serves as the primary point of contact for Lifelong's volunteer program, overseeing volunteer recruitment, engagement, scheduling, communications, recognition, and retention. This role builds meaningful relationships with volunteers while partnering closely with Food and Nutrition leadership to ensure volunteer resources effectively support program operations. The Volunteer Coordinator plays a key role in delivering an exceptional volunteer experience that advances Lifelong's mission. Success in this position requires excellent customer service, outstanding organizational skills, attention to detail, strong communication abilities, and the capacity to manage multiple priorities in a dynamic environment. This regular, full-time, non-exempt, union role is based in the Georgetown neighborhood of Seattle, with onsite presence required 08:30AM – 5PM Monday - Friday.
Requirements
- One (1) to three (3) years of customer-facing or community engagement experience.
- Excellent organizational, interpersonal, and communication skills.
- Strong attention to detail and ability to manage multiple competing priorities.
- Demonstrated commitment to providing outstanding customer service.
- Proficient with Microsoft Office Suite.
- Experience with volunteer management software, preferably Volgistics, or the ability to quickly learn new systems.
Nice To Haves
- Experience coordinating or working with volunteers.
- Experience using Volgistics or similar volunteer management software.
- Commitment to diversity, equity, inclusion, and belonging, with an understanding of how these values strengthen volunteer engagement.
- Experience working with diverse communities and individuals from a wide range of backgrounds.
- Passion for advancing social justice and creating welcoming, inclusive environments.
Responsibilities
- Develop and implement community outreach and recruitment strategies to achieve annual volunteer engagement goals.
- Recruit, onboard, orient, schedule, and retain individual and group volunteers.
- Serve as the primary liaison for volunteers, providing timely communication, support, and recognition throughout the volunteer lifecycle.
- Foster meaningful volunteer engagement by helping volunteers understand the impact of their service on Lifelong's mission.
- Coordinate volunteer training, appreciation activities, surveys, and ongoing communications.
- Maintain a visible and welcoming presence for volunteers at Lifelong's Georgetown Food and Nutrition facility.
- Partner with Food and Nutrition managers to address volunteer performance concerns, including coaching, corrective action, and volunteer dismissal when appropriate.
- Collaborate with Food and Nutrition Department managers to align volunteer scheduling with operational and program needs.
- Maintain collaborative working relationships across departments to support a positive and productive volunteer experience.
- Execute responsibilities in accordance with organizational priorities and established procedures.
- Maintain accurate volunteer records, program data, and prospect information in the Volgistics database.
- Coordinate and maintain volunteer schedules and organizational calendars for community and corporate volunteer activities.
- Produce reports and complete timely data entry to support program evaluation and operational effectiveness.
- Ensure compliance with organizational documentation, confidentiality, and data collection standards.
- Perform other duties as assigned.
Benefits
- Comprehensive medical, dental, and vision benefits
- Generous vacation (3 weeks your first year), sick leave, and 2 personal days a year
- 401(k) match
- Flexible spending accounts
- Life insurance options
- Long term disability
- Mass transit subsidy
- 15 paid holidays per year
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
