Volunteer Coordinator

MIDLAND CARE CONNECTION INC•Topeka, KS

1d•Onsite

About The Position

Midland Care Connection is a not-for-profit, community-based organization dedicated to helping older adults and seriously ill individuals stay independent and supported in their homes. Established in 1978, we offer a full continuum of care, including hospice, palliative care, home health, grief and loss counseling, and our signature PACE (Program of All-Inclusive Care for the Elderly) program. Our mission centers on "meeting individual needs through innovative care solutions," and we serve people across multiple counties in northeast Kansas. The Volunteer Services Department at Midland Care Connection is responsible for recruiting, training, and coordinating volunteers who support the organization’s programs. They ensure volunteers are properly prepared and placed in roles that match community needs, such as hospice support, meal delivery, administrative help, and reception services. The department also manages scheduling, communication, and ongoing support to keep volunteers engaged and effective. Overall, the department plays a key role in extending care beyond what staff alone can provide. Volunteers offer non-medical support like companionship, emotional comfort, and wellness check-ins, helping improve quality of life for patients, seniors, and families while strengthening Midland Care’s ability to serve the community. The Volunteer Coordinator manages the daily operations of the volunteer program by recruiting, screening, and training new volunteers. They match volunteers to roles that fit their skills and availability, such as hospice support, meal delivery, or administrative tasks, and ensure each person is prepared for their responsibilities. They also handle scheduling, communication, and ongoing support, making sure shifts are covered and volunteers stay engaged. By acting as a link between volunteers and staff, the coordinator helps ensure services run smoothly and that volunteers provide meaningful support to patients, families, and the community.

Requirements

High school diploma or equivalent
Experience in customer service, administrative work, or volunteer coordination
Strong communication and interpersonal skills
Good organizational and time management abilities
Basic computer skills (email, scheduling systems, data entry)
Ability to work with diverse populations, including seniors and patients
Reliable transportation and valid driver’s license

Nice To Haves

Bachelor’s degree in social work, healthcare administration, or a related field
Experience in healthcare, hospice, or nonprofit environments
Prior volunteer management or coordination experience
Knowledge of aging, caregiving, or end-of-life support
Familiarity with volunteer or scheduling software systems
Strong problem-solving skills, flexibility, and empathy

Responsibilities

Manages the daily operations of the volunteer program
Recruiting, screening, and training new volunteers
Matching volunteers to roles that fit their skills and availability
Ensuring each person is prepared for their responsibilities
Handling scheduling, communication, and ongoing support
Making sure shifts are covered and volunteers stay engaged
Acting as a link between volunteers and staff
Ensuring services run smoothly
Ensuring volunteers provide meaningful support to patients, families, and the community

Benefits

Health insurance options for employees and dependents
Dental, vision, and prescription drug plans
Flexible Savings Accounts (FSA) or Health Savings Accounts (HSA), with employer contributions
Paid Time Off (PTO), Personal and Taking Care of You Days
Holiday pay (six holidays per year)
403(b) ERISA Retirement Plan, match provided
Free group life and AD&D insurance of $20,000
On-site education center to provide professional development and CEU credits
Free Employee Assistance Program (EAP) for employees and dependents
Paid monthly volunteer time at non-profit organizations
Uniform Allowance Program