Volunteer Associate

North Texas Food Bank•Plano, TX

7h•$16 - $18•Onsite

About The Position

The Volunteer Associate leads and motivates volunteers in the sorting of food product and assembly of various food boxes, including managing quality control of the production process to support our partner agencies and NTFB programs as part of the volunteer experience.

Requirements

High school diploma or GED required
Must be confident with verbal presentations skills to provide instructions to volunteer groups on a daily basis
Strong interpersonal skills including tact, diplomacy and flexibility to work effectively with internal and external customers
Strong organizational, counting, and problem-solving skills
Ability to prioritize and manage multiple tasks effectively and be detail-oriented
The person in this position needs to be able to read; communicate verbally and/or in written form; remember and analyze certain information; and remember and understand certain instructions or guidelines.
The person in this position needs to adapt well in the face of workplace stressors such as customer complaints and maintaining the safety of people and property.
While performing the duties of this job, the employee is frequently required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel crouch or crawl; talk or hear.
Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Must regularly lift and/or move up to 15 pounds, frequently lift and/or move up to 50 pounds, and occasionally lift and/or move more than 50 pounds
Must be able to successfully operate all gas and electric-powered forklift trucks, as well as manual pallet jacks after completed equipment training

Nice To Haves

Experience operating a motorized pallet jack and reach truck is preferred
Customer service or relevant work experience preferred

Responsibilities

Lead and engage volunteers to provide instructions for proper sorting or box kitting of product, both in a team setting and independently
Perform inventory during all transactions and product activity by following assigned procedures
Engage in verifying, packing, order building, labeling of component items and finished product
Operate various warehouse equipment including but not limited to reach truck, motorized pallet jack, manual jack, etc.
Pick pallets needed for daily builds; Setting of daily production lines; restocking product as needed on lines; wrapping pallets; and tagging and putting away of pallets
Sort and place materials or items on racks or shelves according to date received
Maintain inventory accuracy in all transactions and product activity by following assigned procedures; assist in counting of physical inventory
Adhere to guidelines for working on a warehouse floor per food safety standards to proactively address safety hazards in accordance with policies and procedures
Work as a team to keep warehouse floor organized and clean, and ensure accessibility and safety for all stakeholders
Maintain accountability and conduct routine maintenance for all assigned NTFB property and equipment
Ensure all completed goods are weighed after the day’s volunteer activities
Ensure correct tags with correct lot information are on all pallets