Volunteer Associate

Ronald McDonald House Southeastern MN & Western WI•Rochester, MN

9d•$20 - $23•Onsite

About The Position

The Volunteer Associate position supports the work of the Volunteer Director to ensure the organization has ample qualified and trained volunteers to support the mission of the Ronald McDonald House. The Volunteer Associate works under the direction of the Volunteer Director to identify, recruit, train, and onboard new volunteers, including preparing and managing training materials and other communication vehicles.

Requirements

High School Diploma Required
Experience with a non-profit organization desired
Proven capacity for teamwork in working with co-workers, committees, and boards
Outstanding organizational skills
Possesses a warm, caring, and empathetic attitude toward guests and volunteers, and other RMH stakeholders
Willingness to seek input, reach consensus and put the needs of the organization first when making decisions for the volunteer program
Strong critical thinking skills and ability to make sound decisions on behalf of the organization
Strong communication skills and ability to communicate effectively, both verbally and in writing
Ability and willingness to work with people of diverse backgrounds and cultures
Proficient in Microsoft Office products, publication software and other software productivity tools
Dependable, flexible, and committed to fostering a positive internal and external organizational environment
Maintains professional/productive office setting including neatness and efficiency
Maximizes technology for efficient completion of tasks and responsibilities

Nice To Haves

College degree preferred

Responsibilities

Shares information about the Volunteer Program with outside agencies and potential volunteers
Attends volunteer recruitment events in Rochester and surrounding communities
Accepts, processes, and maintains Ronald McDonald House volunteer applications
Responsible for engaging, building rapport, orienting and training new volunteers
Responsible for engaging, building rapport, and working with service groups
Responsible for welcoming, touring, and supporting guest families
Processes background checks and reviews any discrepancies with Volunteer Director
Responsible for volunteer training programs, including in-service and continuing education opportunities for volunteers
Works with welcoming the House Meal Volunteer groups, and provides guidance with prep, serving and cleanup and conducts an end survey with the group
Responsible for maintaining volunteer scheduling database and Ronald McDonald House database including volunteer information, service hours, and the schedule of volunteers for housewarming, tours, House meals and other volunteer activities and assignments
Works with the Volunteer Director to define, revise and expand opportunities for volunteer involvement in the House
Assists with volunteer communication vehicles (i.e. newsletter, web page, etc.)
Assists with evaluation tools
Provides data to the Volunteer Director regarding the volunteer program
Promote an environment of appreciation for volunteers
Assists with volunteer appreciation events and socials to celebrate and acknowledge the work of volunteers
Attends Volunteer Committee meetings
Serve as a representative of the Ronald McDonald House
Maintains relationships with local service groups and organizations
Maintains postings on outside organization volunteer websites
Attends community functions, ambassador opportunities and volunteer recruitment events
Works on special projects as needed and other duties as assigned
Maintains confidentiality and acts with a high degree of professionalism