VoIP Network Engineer (onsite)

Vitaver & AssociatesTallahassee, FL
Onsite

About The Position

This is a temporary project role for a VoIP Network Engineer located onsite in Tallahassee, FL. The estimated duration is 12 months with possible extensions. The role requires 100% of the time to be spent at the Client's site, with no telecommuting or remote work allowed. Candidates must be able to relocate to Tallahassee, FL. The position involves monitoring network performance, managing alerts and tickets, implementing configurations, reporting on network status, collaborating with other teams to resolve issues, and ensuring application security.

Requirements

  • Availability to work 100% of the time at the Client’s site in Tallahassee, FL
  • Experience in telephony infrastructure, Voice over Internet Protocol (VoIP) implementation, Session Initiation Protocol (SIP) trunking, and call center technologies (3 - 5 years)
  • Experience working on projects/systems of medium to high complexity surrounding network/system planning, configuration, and optimization
  • Lead, coach experience
  • Experience with Network Monitoring tools, such as SEIM tools and the Network Operations Center ticketing system

Responsibilities

  • Monitoring the State Network's performance.
  • Managing alerts and tickets generated by monitoring tools.
  • Implementing necessary configurations and adjustments to ensure optimal network/system functionality.
  • Monitoring and assisting in reporting issues with the network/system for greatest performance.
  • Providing timely updates and reports on the network/system status to relevant stakeholders.
  • Collaborating with other teams to troubleshoot and resolve any data or voice network issues promptly.
  • Ensuring the security of deployed applications.
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