Voice Operations Specialist - Fremont Memorial Hospital
About The Position
As the Switchboard Operator, you will answer and connect all calls, give important messages to hospital staff, direct patients, visitors and volunteers to their destination and list admissions and discharges. You will screen all ER calls to ensure that only calls not seeking medical advice go through. You will begin nursing records for all patients needing ER services or determine if patients should go directly to the ED. You will activate 911 C-Section page when directed by OB personnel and relay all requests for testing results to the proper department. The above summary is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive.
Requirements
- High school diploma or equivalent
Nice To Haves
- 1 year related experience
Responsibilities
- Answer and connect all calls
- Give important messages to hospital staff
- Direct patients, visitors and volunteers to their destination
- List admissions and discharges
- Screen all ER calls to ensure that only calls not seeking medical advice go through
- Begin nursing records for all patients needing ER services or determine if patients should go directly to the ED
- Activate 911 C-Section page when directed by OB personnel
- Relay all requests for testing results to the proper department
Benefits
- Flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
High school or GED
