Voice Engineer (IT)

JT4•Las Vegas, NV

2d•$83,200 - $124,800•Onsite

About The Position

The IT Voice Engineer is responsible for the design, implementation, administration, maintenance, and troubleshooting of enterprise voice communication systems and associated infrastructure. This position supports Voice over Internet Protocol (VoIP), Unified Communications (UC), telecommunications services, and related network technologies to ensure reliable, secure, and highly available voice communications across the organization. The IT Voice Engineer works closely with network engineering, cybersecurity, systems administration, and external telecommunications providers to maintain operational capabilities, resolve service disruptions, and implement technology improvements.

Requirements

An associate's degree in engineering or other technical discipline, or formal academic/vocational/military training and a minimum of 7 years of technical/professional experience in the specialty field are required for this position.
Professional knowledge of applicable engineering concepts and principles and familiarity with related engineering fields
Practical knowledge of test methods and practices sufficient to perform routine to more complex engineering procedures and to prepare or make minor modifications of standard test procedures or test equipment work instructions
Effective verbal and written communication skills
Planning/organizational skills

Nice To Haves

Cisco CCNA, CCNP Collaboration, or equivalent industry certification.
Cisco and/or Avaya VoIP background
Experience with Cisco Unified Communications Manager, Unity Connection, CUBE, or comparable enterprise voice technologies.
Familiarity with PowerShell or other scripting tools for automation and administration.
Experience supporting multi-site enterprise telecommunications environments.
Knowledge of hybrid cloud and on-premises unified communications architectures.
Experience with redundant communication systems and business continuity planning.
Experience working within regulated, government, or security-sensitive IT environments.

Responsibilities

Conduct research and reference reading to assist higher-level engineers in obtaining technical information
Keep informed of and study currently approved standards, codes, and procedures applied to engineering specialty
Perform engineering or other highly technical tasks that are varied and may be somewhat difficult in character
Plan and carry out successive engineering steps and resolve technical problems by standard practices and techniques, such as tolerance studies and design calculations
Support projects with limited scope or parts of more complex projects with detailed instructions on the intent and scope of the documents to be prepared
Generate sections of design specifications of more complex projects or complete specifications of less complex projects
Using computer-assisted test methods, conduct laboratory investigations on equipment or systems
Assist in preparation of reports, correspondence, or technical studies
Prepare, deliver, and submit technical presentations for in-process design and review meetings
Perform other job-related duties, as required
Each employee must read, understand, and implement the general and specific operational, safety, quality, and environmental requirements of all plans, procedures, and policies pertaining to their job.