Vocational Specialist Remote Akron, OH

Charles Taylor•Cleveland, OH

3d•Remote

About The Position

Charles Taylor is a nationwide and global provider of risk management solutions. We are seeking an enthusiastic Vocational Specialist to join our team. This is a remote position based in the Cleveland, OH area. Make a real impact by empowering individuals with disabilities to achieve meaningful employment. As a Vocational Specialist, you’ll play a vital role in coordinating workforce services for participants referred by Opportunities for Ohioans with Disabilities (OOD) and the Ohio Department of Developmental Disabilities (DODD), helping them build skills, navigate their job search, and secure lasting employment. You’ll report directly to the Program Manager of Workforce Services.

Requirements

Deeply informed about employer expectations and the nuances of the hiring landscape.
Knowledgeable about the Americans with Disabilities Act (ADA), including how to request accommodations and support individuals with a wide range of disabilities.
Skilled in job development and placement strategies, with a clear understanding of how to position participants in a way that highlights their strengths and meets employer needs.
Empathetic and adaptable, with strong interpersonal, communication, and time management skills.
Ethical, professional, and reliable—someone participants and colleagues can count on.
Proficient in Microsoft Word and Excel, with the organizational drive to stay on top of goals and details.
Strong understanding of the rehabilitation field and disability trends.
Valid driver’s license, reliable transportation, and a willingness to travel.
Excellent problem-solving abilities and communication skills.

Nice To Haves

Bachelor’s degree in Human Services or a Healthcare-related field preferred (but not required)

Responsibilities

Deliver comprehensive training on key job search skills—application completion, interviewing, networking, resume/cover letter development, and follow-up strategies.
Provide guidance on addressing disability-related questions and discussing accommodations with potential employers.
Work 1-on-1 with participants to meet preparation benchmarks defined in the OOD Vocational Rehabilitation Provider Manual.
Ensure all participant materials meet internal and state program standards.
Maintain communication with the Vocational Rehabilitation Counselor (VRC) to ensure high-quality, consistent service delivery.
Attend weekly job search appointments with participants.
Research and provide 4–6 tailored job leads per week that align with participants’ skills and abilities.
Deliver job development services in line with OOD guidelines.
Keep the VRC consistently informed of participant progress and engagement.
Monitor participant compliance and inform VRC of any major concerns.
Uphold Guardian Vocational Solutions’ quality standards and contribute to a supportive, mission-driven environment.
Assist with other duties as needed.
Write clear, professional case reports following OOD, DODD and CARF requirements.
Submit accurate billing and outcomes data per Guardian policies.
Stay organized and up to date with all documentation protocols.