Vocational Services Specialist

Peckham, Inc.•Phoenix, AZ

7d•Onsite

About The Position

The Vocational Services Specialist will provide case management and vocational support services to team members with disabilities working at Peckham. The Vocational Services Specialist also provides consultation to Peckham staff to maximize the quality of on-site vocational rehabilitation services. This position requires passing and maintaining security background checks.

Requirements

Bachelor’s degree in Rehabilitation Counseling, Social Work, Human Services, Psychology, Education, or a related field Or 2-4 years of experience supporting individuals with disabilities or barriers to employment in vocational, workforce development, human services, or case management settings.
An equivalent combination of education, training, and experience that provides the required knowledge, skills, and abilities may be considered.
Experience assessing participant needs, developing service plans, and supporting individuals in achieving employment or career goals.
Ability to maintain accurate documentation and comply with program guidelines, reporting requirements, and confidentiality standards.
This position requires passing and maintaining security background checks.

Nice To Haves

1-year related experience in case management
Licensed Professional Counselor (LPC)
Past experience providing clinical support
Conflict Management skills and experience
Effective Communication and Writing skills
Mentoring and Coaching skills and experience
Problem Solving and quality focus
Stress Management Abilities
Understanding of public policy and applicable laws
Ability to research and build resources through community partners and Peckham programs
Ability to communicate fluently in Spanish to provide program supports, instruction, guidance, and services to individuals who use Spanish as their primary or preferred language.

Responsibilities

Provide intensive crisis intervention, support, and counseling for participants as needed and make recommendations for needed interventions to promote vocational success
Provide person-centered vocational support to individuals with disabilities and other barriers to employment
Deliver one-on-one counseling, coaching, crisis intervention, and/or training with program participants when needed and/or requested
Work to identify strategies to help team member work through everyday crisis and workplace accommodations for program participants to assist them in maximizing their vocational success
Process program-specific intake documents and maintain electronic case files for program participants
Conduct orientation sessions for new participants
Provide person-centered case management services to individuals with disabilities and other barriers to employment
Assist program participants in developing an individualized program plan in consideration of their vocational goals, strengths, interests, functional limitations, and potential utilization of assistive technology and other job accommodations
Work to identify strategies and appropriate assistive technology solutions for program participants to assist them in maximizing their vocational success
Process initial intake documents; Develop and maintain electronic case files
Provide human resources support to program participants, including new hire orientation, FMLA management, interactive process for accommodations and support with corrective action as needed
Communicate with community agencies and provide information about community resources to enhance support services for program participants
Work with an interdepartmental team to monitor participants’ progress and enhance the quality of services provided
Research and build resources and team knowledge to help Team Members navigate community resources and internal resources so they can develop independence and self-sustainability
Clearly and accurately document in case files
Complete required paperwork in a timely manner
May attend community and Peckham events throughout the year
Maintain a safe and clean work environment
Assist in the training of people with disabilities as needed
Promote Peckham’s vision, values, and services with the highest integrity and ethics to all customers and stakeholders
Miscellaneous related duties as assigned