Vocational Service Specialist
About The Position
At Copa Health, we are committed to People First, fostering a culture of compassion, innovation, and impact. We support individuals and families across Arizona through high-quality behavioral health and integrated care services while also investing in the growth and well-being of our team. We’re seeking Full-Time helpful Vocational Service Supervisor to ensure the provision of quality services in Employment Related Services department, providing coverage on-site and for community enclaves as assigned. Coordinate the daily crew activities for enclave, including training and supervising crew on-site or at enclave, ensuring we meet the company’s quality, quantity and timeline standards. Develop and maintain a successful business relationship with company we are providing work for. Provide training and orientation on assigned tasks to all participants as needed. Track daily work, activities, goals, observations, engagement, interactions and document daily on electronic records in Therap. Adhere to the philosophy of normalization and community integration as appropriate for assigned individuals. Communicate any concerns and or accomplishments to Section Supervisor or Program Coordinator.
Requirements
- Requires a high school diploma or GED (General Equivalency Diploma).
- Must have a fingerprint clearance card issued by the AZ Department of Public Safety or eligible to receive one within eight (8) weeks of hire
- Must have a valid AZ Driver’s License and ability to meet and maintain Copa Health’s acceptable driving requirements
Nice To Haves
- Prefer some experience working with people with disabilities, but it is not necessary.
Responsibilities
- Supervise and ensure the maintenance of departmental operations to achieve compliance with contract requirements, accreditation, licensing and monitoring standards, agency procedures, Federal/State/Local regulations and all other licensing/regulatory agencies as directed.
- Adhere to current training requirements and applicable accreditation and licensing/regulatory standards and compliance with the Health Insurance Portability and Accountability Act (HIPAA) and Health Information.
- Coordinate information and contribute to the successful resolution of challenges.
- Communicate with integrity and honesty, clearly and concisely, and in a respectful manner to all team members.
- Ensure the confidentiality of written, verbal and electronic communications pertaining to members, staff, families of consumers and agency operations.
- Demonstrate awareness and maintain professional, respectful, productive working relationships with all agency departments, staff, board members, funding sources, individuals receiving services, families utilizing or enquiring about services, customers and the community.
- Help to develop and implement member objectives/goals.
- Adhere to the philosophy of normalization.
- Obtain maximum performance of staff by clearly defining duties, establishing performance standards.
- Document daily progress notes, quarterlies and/or incident reports as needed.
- Review records of assigned individuals, including funding source guidelines.
- Provide assistance and coverage during staff shortages as needed.
- Attend meetings and actively participate in internal and external committees as assigned.
- Perform special projects and committee tasks when applicable.
Benefits
- Competitive salary and comprehensive benefits package
- Personalized Health Coverage – Receive a monthly, tax-free contribution to select the medical plan that works best for you, with guidance and support through our ICHRA program
- Dental and Vision Coverage to complement your health plan
- Generous PTO – up to 3 weeks in your first year, plus an additional wellness day to recharge
- 10 paid holidays annually
- Wellness Program, including access to mental health resources
- Tuition Reimbursement up to $3,000 to invest in your growth and career advancement
- Affordable Medical, Dental, and Vision plans to fit your needs
- 403(b) retirement plan with company match to help you plan for your future
- Employee Assistance Program with free coaching and therapy sessions
- Additional benefits including life insurance, disability coverage, pet insurance, and more
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
High school or GED
