DOE/DVR - VOCATIONAL REHABILITATION TECHNICIAN - 48004432 - ST PETERSBURG

State of Florida•Saint Petersburg, FL

1d•Onsite

About The Position

This position performs intermediate-level work under the limited supervision of the Vocational Rehabilitation Supervisor in Area 1 Pensacola Unit 01C, Division of Vocational Rehabilitation. Position is responsible for assisting Vocational Rehabilitation Counselors with providing services to eligible individuals with disabilities related to the coordination of customer activities or special projects and in compliance with Federal and State requirements. Duties also provide administrative support and/or technical assistance to a Vocational Rehabilitation (VR) unit and its customers.

Requirements

A bachelor’s degree from an accredited college or university in counseling, job placement, job coaching or public vocational rehabilitation program.
Experience in counseling, job placement, job coaching or public vocational rehabilitation program can substitute on a year-for-year basis for the required college education.
Knowledge of employment resources and vocational rehabilitation resources.
Skilled in the development and use of community resources and comparable benefits.
Ability to communicate clearly and effectively both verbally and in writing.
Ability to be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance under stressful conditions.
Ability to work and perform under stressful conditions.
Ability to demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.
Ability to work independently and perform tasks and responsibilities with limited guidance and direction.
Ability to establish and maintain effective working relationships with others.
Ability to use and analyze information from the management information system.
Ability to interpret state and federal vocational rehabilitation regulations and policies.
Ability to use automated systems.
Proficient in using Microsoft Office software, such as Access, Excel, PowerPoint, Word
Ability to provide excellent customer service.
Ability to provide counseling and guidance in career planning.
Ability to devise employment strategies for individuals with disabilities.
Ability to maintain work area in an organized and clean manner
Ability to understand and apply applicable rules, regulations, policies, and procedures.
Ability to maintain confidentiality.
Ability to demonstrate good attendance.
Must be productive under tight timeframes, balance multiple and competing priorities and maintain goal-directed behavior and performance under stressful conditions.
Must interact courteously with others.
Performance and behavior must demonstrate consideration of the workload concerns of others and must not negatively affect productivity and morale of the unit.

Responsibilities

Assists counselor with contract checklists.
Works directly with customers by obtaining and verifying referral information.
Receives, tracks, and submits monthly reports assigned.
Facilitates orientation and assists in processing consumer applications for Vocational Rehabilitation services.
Schedules appointments and notifies customers of counselor assignment.
Conducts preliminary interviews as assigned.
Assists in identifying resources of comparable benefits in the community.
Coordinates customers’ transportation.
Assists customers with the purchasing of services approved on the IPE.
Provides comparison costs for purchases.
Completes the authorization process as required.
Works with the counselor to ensure that services listed on the IPE are scheduled and completed.
Maintains ongoing contact with customers to ensure vocational progress.
Assists Counselor and Supervisor with job placement and follow-up services.
Assists Counselor and Supervisor in meeting Federal and State mandates for service delivery.
Assists in locating customers when services have been interrupted.
Verifies Customers’ employment and training status.
Develops and recruits new vendors.
Communicate with community partners to expedite services for new and existing customers.
Processes files for case closure.
Documents activities in customers’ case records.
Answers phones and filing as required.
Performs other duties as required.

Benefits

State Group Insurance coverage options+(health, life, dental, vision, and other supplemental option)
Retirement plan options, including employer contributions
Nine paid holidays and a Personal Holiday each year
Annual and Sick Leave Benefits
Student Loan Forgiveness Program (Eligibility required)
Flexible Spending Accounts
Tuition Fee Waivers (Accepted by major Florida colleges/universities)
Ongoing comprehensive training provided
Career Growth
Highly skilled, professional environment
Maternity and Parental Leave Benefits