Customer service is the key focus of this position in a team environment. Team members are interdependent, accountable to each other and are expected to provide superior service to our clients. Provides information, assistance, and counselling to clients (injured workers, dependent spouses and children) returning to the labour force by helping the client to develop a vocational rehabilitation plan, guiding client through upgrading, retraining, and job search strategies, as required, and negotiating employment placements. Estimates and approves or recommends expenditures associated with carrying out the rehabilitation plan. Prepares recommendations for the Team regarding client’s ongoing earning capacity.
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Job Type
Full-time