Vocational Program Specialist

Community Living Corporation•New York, NY

1d•$30 - $40•Onsite

About The Position

The Certified Rehabilitation Counselor (CRC) / Vocational Program Specialist provides vocational rehabilitation and employment services across EFMNY’s Article 16, ACCES-VR, and OPWDD programs. This is a direct-service and program-development role. The position maintains an appropriate caseload while supporting job development, referral coordination, participant engagement, and census growth. A core responsibility is actively managing the service pipeline: Referral → Eligibility → Authorization → Enrollment → Service Delivery → Employment/Outcome

Requirements

Certified Rehabilitation Counselor (CRC) or equivalent experience in vocational rehabilitation and employment services.
Experience with Article 16, ACCES-VR, and OPWDD programs.
Direct-service and program-development experience.
Ability to maintain an appropriate caseload.
Skills in job development, referral coordination, participant engagement, and census growth.
Proficiency in managing the service pipeline from referral to employment outcome.
Experience in providing individual and group vocational rehabilitation counseling.
Experience in career exploration, work-readiness training, resume/interview preparation, job development, placement, and retention support.
Familiarity with ACCES-VR and OPWDD authorizations and requirements.
Experience in completing monthly progress reports and monitoring authorizations, units, service periods, and participant progress.
Ability to assist individuals and families with navigating ACCES-VR and the OPWDD Front Door process.
Experience in maintaining relationships with ACCES-VR counselors, Care Coordination Organizations (CCOs), care managers, families, employers, and referral sources.
Experience in coordinating referrals to various habilitation and employment services.
Ability to actively develop and maintain a pipeline of prospective participants.
Proactive approach to following referrals through the entire service process.
Ability to re-engage individuals whose applications, referrals, or services have stalled.
Experience in developing employer relationships and identifying employment opportunities.
Ability to build relationships with schools, healthcare providers, CCOs, community organizations, and other referral partners.
Skills in documenting services timely and accurately in an EHR system.
Ability to complete required documentation, monthly reports, and progress updates within established deadlines.
Ability to maintain accurate records of referrals, authorizations, units, caseloads, and outcomes.
Willingness to participate in supervision, program reviews, and quality/compliance activities.

Nice To Haves

Experience with EFMNY’s EHR system.

Responsibilities

Provide individual and group vocational rehabilitation counseling, including Article 16 vocational counseling services.
Facilitate vocational groups and provide individual counseling based on participant needs and program schedules.
Participate in Day Habilitation programming as appropriate to support vocational goals and identify participants who may benefit from additional services.
Provide career exploration, work-readiness training, resume/interview preparation, job development, placement, and retention support.
Maintain an appropriate ACCES-VR and OPWDD vocational caseload.
Deliver services in accordance with ACCES-VR and OPWDD authorizations and requirements.
Complete required monthly progress reports and monitor authorizations, units, service periods, and participant progress.
Assist individuals and families with navigating ACCES-VR and the OPWDD Front Door process.
Maintain relationships with ACCES-VR counselors, Care Coordination Organizations (CCOs), care managers, families, employers, and referral sources.
Coordinate referrals to Day Habilitation, Community Habilitation, Supported Employment, and other appropriate EFMNY services.
Actively develop and maintain a pipeline of prospective participants.
Follow referrals through eligibility, authorization, enrollment, service initiation, and outcome, rather than waiting for participants to be assigned.
Re-engage individuals whose applications, referrals, or services have stalled.
Develop employer relationships and identify employment opportunities for participants.
Build relationships with schools, healthcare providers, CCOs, community organizations, and other referral partners.
Help grow census and utilization across EFMNY’s ACCES-VR, Article 16 vocational, and OPWDD programs.
Document Article 16 services timely and accurately in EFMNY’s EHR.
Complete required ACCES-VR and OPWDD documentation, monthly reports, and progress updates within established deadlines.
Maintain accurate records of referrals, authorizations, units, caseloads, and outcomes.
Participate in supervision, program reviews, and quality/compliance activities as required.
Maintaining an appropriate active caseload.
Timely completion of services, documentation, and monthly reports.
Converting appropriate referrals into active services.
Increasing program census and utilization.
Developing employer and referral-source relationships.
Demonstrating consistent follow-through from referral through service/outcome.
Supporting successful employment placement and retention outcomes.