Vocational Case Manager - WIN

NADAP Careers•Hempstead, NY

7h•Hybrid

About The Position

Join NADAP’s exciting new Workforce Initiative Nassau (WIN) program in Hempstead helping Nassau County residents build careers! This role involves making a positive change in people's lives by helping them find the right path to education, training, and employment to support their independence and stability in recovery. The position provides both Pre-Employment and Post Employment support to prevent relapse and recidivism.

Requirements

High School Diploma required with at least 1 years related work experience in employment services.
Strong Public Speaking ability
Working in an automated on-line system, demonstrates proficiency in use of applied information technology and on-line database systems; demonstrated keyboarding speed proficiency and accuracy preferred for a paperless case management system.
Some prior professional experience working within a community-based organization or the government sector, directly serving an under-resourced population required.
Good verbal and written communication skills.
Excellent facilitation skills.
Ability to work a flexible schedule and to travel to various locations to carry out assigned duties.
Effective problem solving and interpersonal skills.
Basic computer software literacy and computer usage experience.

Nice To Haves

Experience working in employment services or in social service-related field preferred.
Bilingual in Spanish preferred.

Responsibilities

Contact all referrals generated by Outreach Specialist and complete the intake appointment within 1-2 days of initial referral.
Conduct intake meetings include an assessment, review of program services, collection of client demographics, identifying employment goals and barriers, and creating a client profile in Credible.
Conduct weekly employment workshops.
Assist clients with identifying viable employment options and addressing any employment barriers.
Update or create new resumes for each client within 5 days of program enrollment. Save electronic copies to system. Email resumes to clients upon completion of final updates.
Ensure clients are given paper copies and can clearly discuss their resumes with employers.
Ensure each client is able to clearly articulate their skill set, answer basic interview questions, and complete job applications.
Maintain detailed progress notes documenting all client interactions and outreach attempts within 24 hours of the interaction.
Schedule and provide 1:1 service to a case load of clients including: resume development, developing and practicing interview skills, ensuring clients can effectively articulate their skill set and professional experience, addressing barriers to hiring and continued employment, assisting clients to attain appropriate interview clothing.
Coordinate with other WDI team members in various capacities including active participation in weekly meetings to discuss client progress, assist Job Developers and Retention Specialist to communicate with clients as needed.
Assist CPRA with developing community-based resources. This can include clothing referrals, low-income housing, access to cell phones, food stamps, etc.
Maintain positive rapport with referring counselors.
Assist Outreach Coordinator as needed with outreach by identifying new referral sources and attending presentations or vendor fairs to conduct immediate intake assessments.
Assist with preparing clients for interviews. This includes clothing, metro cards, travel directions, copies of resumes. Clients should review soundbites and answers to interview questions.
Attend and participate in meetings, staff development sessions and in-service training as assigned.
Maintain and execute documentation and workflow through computer-based programs and technology that draws on basic software/computer skill set.
May be assigned other tasks and duties reasonably related to their job responsibilities.
Performs other duties as assigned.