Vocational Case Manager - Boston / Springfield, MA

Paradigm•Springfield, MA

2d•$69,000 - $92,500•Remote

About The Position

Paradigm is an accountable specialty care management organization focused on improving the lives of people with complex injuries and diagnoses. The company has been a pioneer in value-based care since 1991 and has an exceptional track record of generating the very best outcomes for patients, payers, and providers. Deep clinical expertise is the foundation for every part of Paradigm’s business: risk-based clinical solutions, case management, specialty networks, home health, shared decision support, and payment integrity programs. We’re proud to be recognized—again! For the fourth year in a row, we’ve been certified by Great Place to Work®, and for the third consecutive year, we’ve earned a spot on Fortune's Best Workplaces in Health Care™ list. These honors reflect our unwavering commitment to fostering a positive, inclusive, and employee-centric culture where people thrive. Watch this short video for a brief introduction to role of a nurse case manager at Paradigm. We are seeking a Vocational Case Manager (VCM) to cover the Boston and Springfield areas, including Cambridge, Rockport, Concord as well as other areas in Massachusetts. This individual will assist individuals with the job/career related effects of physical, psychological, or cognitive disabilities which may have resulted from work related accidents or injuries. This position is 100% remote and requires some travel in the area.

Requirements

Bachelor’s degree (B.S., B.A.) required in Rehabilitation Counseling or related field with course work in rehabilitation philosophy, rehabilitation history, rehabilitation ethics, medical aspects of disability, psychological aspects of disability, job placement, occupational information, counseling theory, personal and vocation adjustment, work evaluation (minimum of 24 credit hours).
CRC, CCM, or CDMS certification required.
Valid driver’s license and good driving history
Experience in providing Vocational Rehabilitation Services
Knowledgeable of state and local regulations
Effective multi-tasking skills in a high-volume, fast-paced, team-oriented environment.
Knowledge of principles, methods, and procedures for diagnosis, treatment and rehabilitation of physical and mental injury or illness, and for career counseling and guidance
Ability to interface professionally with claims staff, clients, employers, attorneys, physicians and their representatives, and advisors and coworkers.
Excellent communication skills, both verbal and written
Problem solving skills
Completion of transferable skills analysis and application to current labor market
Vocational testing instruments, process and analysis
Labor Market resources
Occupational Information resources (i.e. ONet, GOE, etc.)
Ability to meet designated deadlines
Computer proficiency and technical aptitude with the ability to utilize MS Office including Excel, and Word.
Strong interpersonal, time management and organizational skills.
Ability to work both independently and within a team environment.

Nice To Haves

Master’s degree in Rehabilitation Counseling or advanced preferred or as required by state law.
Knowledge of Managed Care or Workers’ Compensation preferred

Responsibilities

Schedule appointments and meet with client (injured worker), family, insurance adjuster, medical providers, employer, attorney, vendors, and potential future employers as needed and determined.
Assist and coordinate with return to work planning which may include completing job descriptions or job analysis, assessing job modifications, and identifying suitable gainful employment opportunities.
Coordinate with treatment providers to identify physical capabilities and return to work readiness.
May monitor return to work progress to ensure successful return to work outcome.
Complete Vocational Assessments by gathering and analyzing medical, social, economic, education, employment history, work capabilities, transferable skills, and labor market information.
Develops knowledge of current job market to identify alternative placements.
Complete vocational testing, score testing and interpret results.
Develop Rehabilitation Plan/Case Management Plan specific to client for success in overcoming barriers and re-entry to the workforce.
Complete Labor market surveys.
Provide job-seeking skill training and coaching including resume development and interview training.
Provide job development and job placement services.
May provide loss of earning | wage loss opinions.
May provide expert testimony.
May identify and place client in transitional work opportunities.
Provide ongoing support and counseling to the client.
Maintains required timely communication and updates to all required parties involved with the client providing progress, status, barriers, and action plans.
Complete forms according to jurisdictional and/or industry requirements and follows.
Prepare organized reports within a specified timeframe, per account guidelines documenting activities, efforts, and progress.
Document all case activity in files.
Complete ongoing educational requirements as required by certifying bodies.
Attend staff meetings and or team calls.

Benefits

Health insurance options with Cigna and Kaiser (CA employees only).
Competitive salaries
5% premium bonus paid over productivity requirements
Premium pay for catastrophic files
Cell phone and internet reimbursement
Mileage reimbursement (federal rate)
401(k) matching contributions
Employer-paid life and disability insurance
Flexible spending
Employer-matched HSA contributions
Paid time off
Paid holidays
A personal holiday
One paid volunteer day per calendar year.
Dedicated Training Department that offers an 8-12 week new hire onboarding program.