VMware Subject Matter Expert
About The Position
The VMware Subject Matter Expert will be responsible for designing, monitoring, maintaining, and heading the engineering process of an organization’s versatile and secure information storage environment and backup solutions. This includes high-capacity databases, networks, and systems. The role involves implementing, administering, and configuring storage strategies, solutions, and protocols, as well as delivering technical and application support, conducting capacity planning, and projecting future storage and virtualization growth. The position also entails executing new installs, updates, and deployments, supporting remote server and storage management, and building, configuring, and maintaining virtual machines, servers, and storage solutions. A key aspect of the role is diagnosing and resolving technical issues for local and remote assets, including hardware, vSphere, networking, and authentication components, and troubleshooting technical issues reported through established processes. The candidate will also deliver outstanding customer service, communicate issues, risks, and recommendations to leadership, and document work for knowledge sharing within the Storage and Virtualization team.
Requirements
- A detailed understanding of the storage and virtualization processes
- Detailed knowledge about server virtualization and hardware and core networking concepts (switching, routing, VLANs, subnets)
- Strong Experience with VMware vSphere and managing ESXi hosts and virtual machines
- Ability to troubleshoot VMware vSphere and hardware related issues
- Excellent written, verbal communication and customer service skills
- Bachelor's degree or equivalent experience, and 4-6 years of related experience
- Direct experience with VMware vSphere
- Security+, or other qualifying IAT II certification
- Must be willing to obtain VMware VCP or VCAP certification within 120 days
- Applicants must have eligibility to obtain a Secret clearance
Nice To Haves
- Experience administering/maintaining/patching VMware vCenter, ESXi, and vSphere environments
- Experience with SSO, Active Directory integration and Certificate management
- Experience performing incremental and full backups using Commvault or Dell Avamar
- Experience with Aria Operations, NSX, and ADX Suite
- Ability to troubleshoot identity and authentication issues across VMware components
- Understanding of enterprise‑scale virtualization configuration baselines and lifecycle management
- Strong mentorship and leadership skills
- Preferred experience with Dell servers and storage solutions
- Experience designing and implementing secure VMware virtual infrastructures, focusing on performance tuning, STIG compliance, and disaster recovery protocols
- Dell VxRail Operate certification OR the ability to obtain within 120 days
- Active Secret or TOP Secret
Responsibilities
- Designs, monitors, maintains, and heads the engineering process of an organization’s versatile and secure information storage environment and backup solutions, such as high-capacity databases, networks, and systems
- Implements, administers, and configures storage strategies, solutions, and protocols
- Delivers technical and application support, conducts capacity planning, and projects present and future storage and virtualization growth
- Executes new installs, updates, and deployments, utilizing knowledge of computer hardware, operating systems, computer applications, technical support processes, and business needs
- Supports remote server and storage management (preferred experience with Dell servers and storage solutions)
- Attends required meetings and supports business development activities
- Builds, configures, and maintains virtual machines, servers, and storage solutions
- Diagnoses and resolves technical issues for local and remote assets, including hardware, vSphere, networking, and authentication components
- Troubleshoots and resolves technical issues reported through established processes
- Delivers outstanding customer service through direct interaction with users and stakeholders
- Communicates issues, risks, and recommendations to leadership in a clear and concise manner
- Documents work for knowledge sharing within the Storage and Virtualization team
Benefits
- Flexible core hours
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
Associate degree
