VMware Subject Matter Expert (SME) Contingent

ARES Enterprise•Los Angeles, CA

About The Position

Ares Enterprise is seeking a highly skilled and experienced VMware Subject Matter Expert (SME) to oversee and support NIPRNet and SIPRNet Virtual Desktop Infrastructure (VDI) environments. As a Key Personnel team member, the SME is responsible for configuring, administering, maintaining, and ensuring the operational availability of enterprise virtualized systems and desktop infrastructures. Ares Enterprise, LLC is a Woman-Owned Small Business that delivers information technology solutions and professional services to Federal Government customers. Its capabilities include enterprise IT operations, cybersecurity, cloud modernization, application development, IT service management, and mission-focused technology solutions. The company seeks experienced professionals with technical expertise, leadership, accountability, and a commitment to serving government customers. Ares Enterprise is an Equal Opportunity Employer.

Requirements

  • At least 10 years of relevant IT or systems administration experience.
  • Active VMware Certified Professional (VCP) certification.
  • Qualified under the DoD Cyber Workforce Framework (DCWF) as Systems Administrator (451) – Advanced.
  • Active Top Secret (TS) security clearance.
  • Compliance with DoD 8140 / 8570 qualification requirements.

Nice To Haves

  • Hands-on experience managing VMware vCenter 8.x and VMware Horizon environments within DoD/DAF enclaves.
  • Proficiency with Cisco Unified Communications, storage area networks (SANs), HPE Synergy/ProLiant systems, and Active Directory infrastructure.
  • Familiarity with Risk Management Framework (RMF) documentation, vulnerability assessment tools such as ACAS/Nessus, and security remediation.
  • Strong written and verbal communication skills and a demonstrated history of supporting executive-level customers or high-priority military environments.

Responsibilities

  • Oversee and administer NIPRNet and SIPRNet VDI environments using VMware Horizon and vCenter solutions.
  • Maintain availability, stability, and security across virtual servers, compute modules, and storage network systems.
  • Diagnose, troubleshoot, and resolve Tier 3 escalated incidents and service requests in alignment with established Service Level Objectives (SLOs).
  • Implement configuration management, patching, upgrades, and Security Technical Implementation Guides (STIGs) across virtual systems.
  • Conduct performance monitoring, system backups, recovery testing, and resource optimization.
  • Collaborate with enterprise engineering teams, base cybersecurity personnel, and vendor representatives to plan and execute system technology refreshes and updates.
  • Participate in on-call rotations and provide after-hours support during planned maintenance windows or critical operational outages as required.
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