VMware Server Admin

Wipro • Phoenix, AZ

1d

About The Position

Wipro Limited is a leading technology services and consulting company focused on building innovative solutions that address clients’ most complex digital transformation needs. Leveraging our holistic portfolio of capabilities in consulting, design, engineering, and operations, we help clients realize their boldest ambitions and build future-ready, sustainable businesses. With over 230,000 employees and business partners across 65 countries, we deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

Requirements

• VMware Server Admin
• Experience: 8-10 Years
• Proven experience in high-volume environments such as call centres or technical support operations.
• Strong background in triaging, ticket lifecycle management, and 24x7 support models.
• Excellent client-facing communication and stakeholder management skills.
• Ability to lead cross-functional teams and drive performance through metrics.

Nice To Haves

• Experience in IT service delivery, preferably in core application support management.
• Experience in consulting, root cause analysis, and requirement documentation is a plus.

Responsibilities

• Install, configure, administer, and maintain Windows Server 2016, 2019, and 2022 environments.
• Deploy, configure, and manage virtualization platforms including VMware vSphere, Nutanix AHV, and Microsoft Hyper-V.
• Provide advanced troubleshooting and root cause analysis for VMware, Nutanix, and Hyper-V infrastructure issues.
• Collaborate closely with vendors such as HPE, Nutanix, VMware, and Microsoft to resolve critical and high-priority server-related incidents.
• Manage and support Windows Failover Clusters on Windows Server 2022 and 2025 platforms.
• Perform HPE server maintenance activities, including SPP updates, firmware upgrades, and iLO upgrades.
• Upgrade and patch VMware ESX/ESXi hosts using VMware Lifecycle Manager.
• Execute Nutanix cluster upgrades and lifecycle management activities.
• Build and deploy host infrastructure across VMware ESXi, Nutanix, and Hyper-V environments.
• Administer Hyper-V infrastructures, including: Hyper-V Storage Spaces Direct (S2D), Hyper-V SAN-based clusters, Hyper-V standalone environments.
• Develop and utilize automation scripts to streamline infrastructure operations and administration tasks.
• Perform Hyper-V (iBundle) patching activities in production environments while ensuring minimal business impact.
• Upgrade and maintain VMware vCenter infrastructure in accordance with VMware best practices and recommendations.
• Manage VMware virtualization technologies, including vMotion, Storage vMotion (SVMotion), High Availability (HA), and Distributed Resource Scheduler (DRS).
• Identify, assess, and remediate security vulnerabilities across VMware, Nutanix, Hyper-V, and Windows environments.
• Ensure service delivery excellence by managing operations in alignment with established Service Level Agreements (SLAs).
• Leverage PowerShell and Python scripting to automate processes, reporting, and operational activities.
• Analyze incidents, address ticket backlogs, and proactively reduce SLA breaches.
• Investigate recurring alerts, perform trend analysis, and implement Service Improvement Plans (SIP) to enhance platform stability and performance.
• Monitor and manage incidents, requests, and changes through ServiceNow.
• Participate in on-call support rotations, including after-hours and weekend maintenance and support activities.

Benefits

• A full range of medical and dental benefits options
• Disability insurance
• Paid time off (inclusive of sick leave)
• Other paid and unpaid leave options

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed