VMI Project Manager

Creston Industrial SalesGrand Rapids, MI
$55,000 - $65,000Hybrid

About The Position

CRESTON INDUSTRIAL SALES is seeking a VMI Project Manager. This is a full-time, exempt position responsible for managing tool vending machines and processes at customer sites. The role involves monitoring customer requests and inventory, ensuring timely completion of tasks, and assisting with program implementations and modifications. The VMI Project Manager will represent Creston professionally to customers, identify new service opportunities, and manage inventory effectively. This position requires flexibility to work extra hours as needed and involves significant time spent at customer locations.

Requirements

  • High school education or equivalent
  • Has valid driver’s license and access to an insured vehicle to visit customer sites or other demonstrated ability to visit customers as needed
  • Strong verbal and written communication skills
  • Detail-oriented and well-organized
  • Good computer skills
  • Microsoft Office Products (with strong knowledge of Excel)
  • Willing to perform basic hardware / software problem solving
  • Willing to work with and around computers / technology.
  • Experience with physical inventories
  • Capable of basic data entry and analysis
  • Knowledge of tooling
  • Does not mind traveling (minimal overnights)
  • Willing to work flexible hours such as leaving the house early to be at a customer at 8:00 or staying a couple hours late if it means getting the job done.
  • Customer service skills with ability to related to and communicate with customers.
  • Good time management skills
  • Willing / capable of spending an entire day or several days in a row on their feet or working at a desk on spreadsheets.
  • Willing / capable of working in dirty environments.
  • Ability to work in /around tight spaces.
  • Excellent work ethic with the ability to accomplish tasks with little supervise
  • Dedication to the customer and exceeding their expectations

Responsibilities

  • Analyze inventory, equipment maintenance and basic troubleshooting
  • Schedule and perform physical cycle counts
  • Monitor customer requests to complete or facilitate to proper personnel
  • Deliver products as needed
  • Assist with program installations - equipment/ software setup
  • Assist with crib crawls
  • Assist with database entry as needed
  • Perform quotes for products, with delivery, as requested by customers, TM Manager, or CIS outside sales.
  • Ensure all reports the customer needs are run and delivered at the required interval
  • Entering of orders received either by phone, verbal request, or e-mail.
  • Assist with the tracking, location, and status of all tech tools in the field using an asset sheet
  • Maintain the electronic and hard copy customer files for all accounts to ensure all relevant documentation is retained in an organized standardized format.
  • Assist in the creation and review of program review documents. Attend program review if needed
  • Perform Purchasing responsibilities where expedited delivery is requested
  • Conduct Equipment Ordering
  • Maintain a professional, friendly relationship with coworkers and customers
  • Assist Creston personnel when possible or requested
  • Closely monitor inventory status and health
  • Improve tracking of non-returnable inventory
  • Provide customers correct part number and consistent descriptions to improve the identification of inventory items in stock.
  • Ensure new TM program part numbers are set up in the system properly with customer part numbers attached
  • Notify account sales representative of new opportunities, high volume items, or site specific vendor products that could be supplied or managed by Creston
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