VMI Coordinator

Border States•Chantilly, VA

9d•Onsite

About The Position

The VMI Coordinator is responsible for managing Vendor Managed Inventory (VMI) programs for Border States customers. This role ensures the effective implementation and quality of unique, customer-specific services related to VMI programs, including VMI Warehouse, job boxes, job trailers, and vending machines. The coordinator will handle customer orders, provide technical support, maintain reports, participate in sales and marketing efforts, resolve billing issues, and contribute to product evaluations, inventory management, and pricing development. This position also involves performing necessary SAP functions for efficient warehouse and delivery operations and coordinating all inventory-related activities.

Requirements

Minimum of a two-year business/trade degree or the equivalent in work experience.
Minimum 2 years of prior warehouse distribution and/or city desk experience preferred.
Good knowledge of electrical products or systems preferred.
A valid driver’s license may be required depending on job duties.
Prior experience operating a forklift is preferred.
Ability to read, write, and speak in English required.
Strong working knowledge of PC for Windows, Microsoft Office (Excel and Word), internet, email, SAP software SupplyTrax and Secura Stock software preferred.

Nice To Haves

Minimum 2 years of prior warehouse distribution and/or city desk experience.
Good knowledge of electrical products or systems.
Prior experience operating a forklift.
Strong working knowledge of SAP software SupplyTrax and Secura Stock software.

Responsibilities

Coordinates the VMI program with a clear vision of the VMI concept.
Coordinates with the customer and branch on all additions, changes, and deletions to the VMI programs.
Works closely with customers to transition inventories and implement programs upon proposal approval.
Ensures accurate communication, follow-through, and documentation of VMI projects and processes using specific project management tools.
Maintains minimum and maximum inventory levels.
Monitors the overall quality of Border States' VMI performance in serving key customer goals.
Promotes and builds customer service through teamwork with Account Managers.
Coordinates the VMI warehouses, job boxes, job trailers, and vending machines.
Responsible for the maintenance and safe operations of all VMI warehouse equipment and vehicles in accordance with Border States, vendor, and government standards.
Performs the appropriate SAP functions to ensure the warehouse and deliveries run as efficiently and accurately as possible.
Coordinates activities associated with the inventory process.
Communicates with internal and external customers on orders, inventory, and deliveries.
Works closely with Border States’ sales and marketing staff to meet and exceed Branch sales and gross profit objectives.
Obtains orders and provides proactive customer service sales and service functions including order entry, expediting, pricing, returns, coordinating deliveries, and follow-up on customer inquiries.
Provides timely follow-up on customer technical inquiries and requests.
Actively participates in the marketing and sale of Border States’ products and services.
Consistently provides responsive, quality service to meet and exceed customer expectations.
Provides input to Border States personnel on customer needs or concerns regarding pricing, inventory, products, competition, and procedures.
Works closely with customer, branch, and corporate personnel to achieve successful results.
Ensures order processes for standard orders and consignment processing.
Inputs internal and external consignment field data and target quantities.
Performs the duties of the Warehouse Associate.
Responsible for the security and maintenance of the building and grounds of the VMI Warehouse, job boxes, job trailers, and vending machines, so the property is neat and safe within Border States and government standards.
Establishes bar code set-up and labeling for customer inventory.
Creates customer labels.
Develops recovery and cross-reference of SAP data to customer material numbers and descriptions.
Maintains Open Order Reports, Billing Block Reports, and other reports deemed necessary on a consistent basis.
Other duties as assigned by supervisor or designate.