Vitamin/Body Care Assistant

Natural Grocers•Steamboat Springs, CO

16h•$22•Onsite

About The Position

The Vitamin/Body Care Assistant is responsible for assisting the Vitamin and Body Care Managers in the successful operation and profitability of the vitamin and body care departments. This role involves providing world-class customer service, maintaining department appearance and inventory, supporting sales and profitability goals, and ensuring safety and security. The position also includes register functions, customer interaction, and product knowledge development. The role requires working a schedule based on store needs, including evenings, weekends, and holidays, and involves hands-on work to ensure the company thrives.

Requirements

High School diploma, GED or equivalent preferred.
1 year of experience in grocery or retail environment preferred; natural foods background is a plus.
1 year of experience supervising others preferred.
1 year of experience in vitamins/supplements preferred.
Ability to pass food safety training courses and/or certifications as required by law and maintain compliance by keeping certifications up to date and registered if applicable.
Ability to manage changing priorities and to stay focused with the task at hand.
Possess a sense of urgency in the completion of tasks.
Possess excellent customer service skills.
Highly organized with great attention to detail.
Ability to take direction and follow through.
Must be cashier trained and able to count currency.
Proficient in MS Word, Excel and Outlook.

Nice To Haves

Natural foods background is a plus.
1 year of experience supervising others preferred.
1 year of experience in vitamins/supplements preferred.

Responsibilities

Providing World Class Customer Service and a positive customer experience as the number one priority daily.
Exemplifying integrity, responsibility, and excellence and adhering to all policies.
Creating inviting, full and shopable departments.
Assisting the department managers in ordering for vitamin and body care departments and maintaining accurate inventory levels.
Assisting the department managers in managing margin, driving sales, and overall department profitability including minimizing shrink and maximizing effective purchasing.
Ensuring all in-stock products/conditions meet company standards.
Offering and following up on special orders.
Merchandising shelves, endcaps and dynamic displays.
Assisting in managing as well as participating in tagging, facing, rotating, cleaning, markdowns, stocking, and backstock.
Assisting in training and monitoring of department personnel including assigning and following up on tasks.
Conducting active and passive demos.
Working with the department managers to address performance issues within the department.
Supporting store opening and closing activities including Daily Sales Report (DSR) and cash handling and cashier closeout responsibilities.
Handling register functions including backup cashiering, managing customer returns, addressing customer complaints, and covering register shift changes, including those for scheduled breaks.
Maintaining the safety and security of customers and employees.
Answering customer questions per company standards and policies, including the use of Health Supportive Statements and/or statements of nutritional support.
Continually increasing product knowledge.
Using SAP and inventory management software, emailing and utilizing other IS programs as needed.
Working a schedule based on store needs which includes evenings, weekends, holidays.
Attending mandatory store meetings.
Performing any and all tasks assigned by management that might not be listed in this job description.

Benefits

Birthday Bonus Pay
Vitamin Bucks (up to $2,080 earned as store credit annually)
Holiday Pay for 5 Holidays – Stores Closed
Paid Time Off (sick days and vacation) that Increases with Tenure
Paid Nutrition Education
good4u Crew Member Discount
Npower Program (customer appreciation and rewards program)
Regular, Scheduled Pay Increases
Advancement Opportunities and Career Development
Health and Wellness Program
Employee Assistance Program (EAP)
Employee Referral Program
Medical, Dental and Vision Insurance (for Full-Time Crew Members)
Paid Parental Leave (for Full-Time Crew Members)
Paid Medical Leave (through company paid short-term disability insurance) (for Full-Time Crew Members)
Company Paid Short-Term Disability Insurance (for Full-Time Crew Members)
Company Paid Life Insurance (for Full-Time Crew Members)
Voluntary Benefits Including Hospital Indemnity, Accident Insurance, Long-Term Disability Insurance, Term Life Insurance
Retirement Savings Plan (401k) with discretionary Company Match
Healthcare and Dependent Care Flexible Spending Account (FSA)
Health Savings Account (HSA) with Company Match